Application Analyst

Responsibilities

• Assess user needs and develop solutions aligned with organizational, regulatory, and IT best-practice standards.
• Develop a clear understanding of software and tools required to meet end-user needs while following established guidelines.
• Collaborate with end users, vendors, and internal IT staff to support business processes and ensure cohesive integration of software applications with operational workflows and billing regulations.
• Support could include designing and delivering training documentation for software used in business processes, including business analysis, training materials, user guides, building, testing, and maintaining training environments.
• Provide support coverage 24 hours per day, 7 days per week.

Requirements

• Regular onsite presence in both Vermont and Northern New York.
• Able to travel to and work from these locations as part of ongoing responsibilities.
• The ability and means to regularly travel throughout the UVM Health Network may be required.

Qualifications

• A bachelor's degree in computer science, information technology, or a related field is strongly preferred.
• For Epic Application support, certification is required within 120 days of hire with a maximum of three attempts.
• Experience with application support and/or implementation, or 1 or more years of relevant operational experience in lieu of direct system support.

Skills

• Strong analytical skills.
• Excellent communication and collaboration abilities.
• Ability to work independently and as part of a team.
• Knowledge of Epic software and billing regulations.

Benefits

• Comprehensive health insurance.
• Flexible work schedule.
• Professional development opportunities.

Pay

Salary is commensurate with years of relevant experience.

Schedule

24/7 support coverage may be required.