Application Analyst

About the role

This role is responsible for direct support, configuration, and testing of the Timekeeping and Payroll Processing components of the UKG Pro WFM platform based on stakeholder and organizational needs and priorities.

Responsibilities

• Participates in implementation of application modules; configures low to medium complexity applications.
• Manages simple projects utilizing standard business process design, testing, and deployment.
• Troubleshoots and resolves issues related to system functionality, providing timely and effective support to functional end users.
• Conducts routine system audits to ensure data integrity and compliance.
• Collaborates with Information Technology, Human Resources, Finance, Supply Chain, and other teams to identify and implement system improvements and enhancements.
• Supports minor configuration and process builds.
• Facilitates training sessions for operation trainers on system related functionality.
• Collaborates with cross-functional teams.
• Creates and maintains system documentation and user guides.
• Supports day-to-day operational maintenance and support to functional business areas.
• Performs operations systems tasks and maintenance as assigned.
• Participates in process consultations.
• May be involved in the development of reports or integrations with supervision.
• Consults and actively works with business areas and project teams to assess needs for the various business functions.
• Executes on system and process solutions.
• Responsible for testing including but not limited to patch or service pack testing, defect research, general testing, and deployment support.
• Follows standard testing methodologies.

Requirements

Essential Functions
Individual contributor with team collaboration
Participates in implementation of application modules; configures low to medium complexity applications.
Manages simple projects utilizing standard business process design, testing, and deployment. May be involved in more complex projects with supervision
Troubleshoots and resolves issues related to system functionality, providing timely and effective support to functional end users.
Conducts routine system audits to ensure data integrity and compliance.
Collaborates with Information Technology, Human Resources, Finance, Supply Chain, and other teams to identify and implement system improvements and enhancements.
Supports minor configuration and process builds.
Facilitates training sessions for operation trainers on system related functionality
Collaborates with cross-functional teams
Creates and maintains system documentation and user guides
Supports day-to-day operational maintenance and support to functional business areas.
Performs operations systems tasks and maintenance as assigned.
Participates in process consultations.
May be involved in the development of reports or integrations with supervision
Consults and actively works with business areas and project teams to assess needs for the various business functions.
Collaborates with peers to create technical design documentation.
Executes on system and process solutions
Responsible for testing including but not limited to patch or service pack testing, defect research, general testing, and deployment support.
Follows standard testing methodologies.

Qualifications

• Demonstrates knowledge of financial management, enterprise resource planning, human resource management, or timekeeping/scheduling systems.
• 2+ years of experience working in a Business or Applications Analyst role.
• Bachelor's degree in Information Technology, Human Resources, Business Administration, or a related field.
• 3-5 years of experience working with Workday ERP, UKG Workforce Pro, or Strata.
• Familiarity with project management methodologies and tools.
• Understanding of business and healthcare operations.

Skills

• Proficient knowledge of financial management, enterprise resource planning, human resource management, or timekeeping/scheduling systems.
• Strong analytical and problem-solving abilities.
• Effective communication and interpersonal skills, with the ability to collaborate across functional teams.
• Attention to detail and a commitment to data accuracy.
• Able to manage multiple tasks and priorities.
• Proficiency in Microsoft Office Suite, particularly Excel.

Pay

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $35.99 - $56.68

Schedule

Schedule: Monday - Friday, 8AM - 5PM.

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn More About Our Comprehensive Benefits Package here.