Education and Simulation Technician

About the role

As part of a small team within Medical Education support services, the Education and Simulation Technician provides advanced technical support for educational delivery and events across Medical Education Leeds and the wider Leeds Teaching Hospitals estate. The role involves preparing teaching environments and ensuring the availability and functionality of audio-visual equipment, clinical skills trainers, simulation devices, virtual reality equipment, and other educational resources. The post holder supports faculty, course directors, and learners in the effective use of complex simulation technology, contributes to the development of educational courses, and provides expert technical advice, troubleshooting, and guidance on equipment maintenance and replacement.

Working independently and collaboratively, the technician supports classroom, clinical, in-situ, and virtual education delivery, maintaining high standards of customer service and educational support. Responsibilities include producing and updating technical guidance documentation, ordering equipment and consumables, coordinating repairs and maintenance of simulation equipment, building effective relationships with industry representatives, and deputising for the Lead Education and Simulation Technician to ensure continuity of service.

The role requires strong communication, problem-solving, and decision-making skills, with the ability to manage multiple priorities and provide high-quality technical support across a range of educational activities.

Responsibilities

• Prepare teaching environments and ensure availability and functionality of audio-visual equipment, clinical skills trainers, simulation devices, virtual reality equipment, and other educational resources.
• Support faculty, course directors, and learners in the effective use of complex simulation technology.
• Provide expert technical advice, troubleshooting, and guidance on equipment maintenance and replacement.
• Support classroom, clinical, in-situ, and virtual education delivery.
• Produce and update technical guidance documentation.
• Order equipment and consumables.
• Coordinate repairs and maintenance of simulation equipment.
• Build effective relationships with industry representatives.
• Deputise for the Lead Education and Simulation Technician to ensure continuity of service.

Why you should join our team

Our team, primarily based at St James’s University Hospital, with a small base at the Leeds General Infirmary, consists of two other Education and Simulation Technicians plus the Lead, two porters, and an AV Technician. Together we organise and support simulation training postgraduate courses from Foundation Year through to Consultant level across a range of specialties. We collaborate closely with clinicians throughout the Trust to consistently provide high-quality ongoing education.

Educational events range from managing simulated patients with robots such as 3G SimMan, both in the department and in-situ, as well as surgical courses that we provide animal tissue for (typically pig), keeping the role varied. For this role you will need to be comfortable with handling animal tissue and their internal organs. You will also work closely with our administration team who arrange the trainees and faculty for each course.

About you

• Significant experience working in clinical areas within a hospital setting, with hands-on experience using a variety of clinical equipment/devices.
• Hold a degree in a relevant field, or relevant demonstrable practical experience.
• Experience of planning and delivering projects/events that require ongoing technical support.
• Able to independently manage workload during busier periods and adjust task prioritisation when multiple events are running at once.
• Can confidently and quickly solve hardware and software-related problems to avoid delays during an educational event.
• Comfortable with handling animal tissue.