Education and Outreach Professional, UVA Northern Virginia

About the role

The primary responsibilities involve the operational and strategic engagement with a range of clients offering educational programs. These programs can include non-degree and degree-based educational offerings, partnerships with schools and institutes at the University of Virginia and beyond.

Responsibilities

• Scheduling and leading meetings with internal and external partners interested in utilizing the UVA|Northern Virginia facilities.
• Working with clients to develop proposals and contracts for services to be delivered.
• Communicating in verbal and written form with internal and external clients.
• Servicing clients pre-program and in-service needs, including space requests, catering needs, custom-requests for individual clients, and working with facilities personnel to ensure seamless delivery.
• Pricing and delivering customer service skills, including a willingness to problem-solve to meet customer requests.
• Accountability for all aspects of program delivery.

Requirements

• Education: Bachelor’s degree
• Experience: 1-3 years of relevant customer-facing or higher education experience

Qualifications

• Education: Bachelor’s degree in field related to education, marketing or service operations
• Experience: Direct, customer-facing work in a service operation

Skills

Delivery of customer service skills, including a willingness to problem-solve to meet customer requests.

Benefits

Not specified

Pay

$55,000–$65,000, commensurate with education and experience

Schedule

Primarily a fully on-site role

About UVA and the Community

To learn more about UVA and in the Northern Virgina area, visit UVA|Northern Virginia.

Application Timeline

Application review will begin September 2, 2026, and the position will remain open until filled.

Additional Requirements

• Background checks will be conducted on all new hires prior to employment.
• Visa Sponsorship: This position will not consider candidates who require immigration sponsorship now or in the future.