Education Administrator

About the role

The Education Administrator is the primary owner of Loenbro's employee and family education benefit programs. This role manages the company's tuition reimbursement program, oversees continued education support for employees pursuing professional development, and serves as the day-to-day relationship manager for Loenbro's partnership with Gravitas — an online college-preparatory school available to employees and their eligible dependents as a company benefit. This is a highly visible, relationship-driven role that sits within Loenbro University (LU) and operates at the intersection of employee experience, benefits administration, and external partnership management. The Education Administrator is the single point of contact employees rely on to navigate education opportunities, and the person responsible for ensuring Loenbro's investment in education benefits is communicated clearly, utilized broadly, and managed with integrity. Loenbro is a large multi-craft industrial contractor operating across 15+ states, providing construction, maintenance, and fabrication services to clients in the energy, mining, and industrial sectors. Our people are our competitive advantage, and we invest in their growth — and the growth of their families — through programs like Loenbro University, our tuition reimbursement benefit, and our partnership with Gravitas. OUR LEAD VALUES L LOYALTY — to each other, our customers, and our communities E EXCELLENCE — in everything we do A ADAPTABILITY — to industry and market changes D DEDICATION — to safety, quality, and customer satisfaction.

Responsibilities

• Serve as Loenbro's primary point of contact with Gravitas, managing the day-to-day relationship and ensuring a high-quality experience for enrolled employees and their children
• Drive employee awareness and enrollment — communicating program availability, eligibility requirements, and enrollment processes across Loenbro's distributed workforce
• Facilitate onboarding for new enrollees, coordinating with Gravitas staff to ensure smooth starts for students
• Track enrollment, engagement, and utilization metrics; provide regular reporting to L&D and People Operations leadership
• Resolve employee and family questions, concerns, or escalations related to the Gravitas program
• Stay current on Gravitas program updates, curriculum offerings, and partnership terms; communicate relevant changes internally
• Collaborate with Talent Acquisition to position the Gravitas benefit as a recruiting and retention differentiator
• Administer Loenbro's tuition reimbursement program from application through reimbursement, ensuring policy compliance and timely processing
• Serve as the