eDiscovery Program Manager (Top Secret Clearance Required)

Skills and attributes for success

The Contractor shall provide the following services to include but not limited to:

• Discovery Program contractor staff management support
• Oversee all administrative logistical support
• Mentor and assist new team members
• Promptly and thoroughly address any performance or personnel issues
• Manage client expectations and deliverables
• Initiate process improvement initiatives
• Facilitate communication, planning, recommendations, and resource management
• Provide technical and eDiscovery subject matter expertise
• Participate in teleconferences or meetings
• Aid in managing the Legal Clerical mailbox and tasks
• Develop and track clerical and IT project schedules
• Assist with providing information sought by client
• Oversee and monitor system maintenances
• Review system and application logs
• Review and report technical assessments
• Oversee and monitor Veritas eDiscovery version 10 or industry recognized review platform processes
• Oversee and monitor the system administration of Microsoft Exchange
• Oversee and monitor the administration and support of Microsoft Windows server
• Oversee and monitor the performance of DNS, WINS, DHCP, and LDAP compliant directories
• Oversee and monitor Discovery’s IT infrastructure, cloud technologies, and network architecture
• Comply with contract terms and conditions
• Work collaboratively with the COR to define and execute all reports and other deliverables
• Ensure operational coverage for all critical areas
• Formulate and enforce work standards
• Assign contractor schedules
• Present and communicate instructions, and in writing reports or documents
• Work collaboratively with the COR and OGC Government Leads
• Provide the Task Lead(s) and COR with cost and staffing estimates
• Plan, organize, direct and support all activities identified in the contract
• Monitor employee performance and productivity
• Develop and implement training programs and remedial actions as necessary
• Resolve problems, issues or conflicts, as required
• Prioritize tasks and assignments to Contractor work force
• Prepare, review and submit required reports and communicating policies, purpose and goals of the organization to subordinates
• Provide timekeeping and invoicing for labor hours, travel and ODCs, if any
• Maintain a qualified and certified, as appropriate, Contractor work force
• Develop and implement training programs and remedial actions as necessary
• Assist in all project management task performance
• Resolve problems, issues or conflicts, as required
• Prioritize tasks and assignments to Contractor work force based on Government’s direction and best practices

Pay

Commensurate with experience