ED Support Tech

About Us

Baylor Scott & White Health promotes the well-being of all individuals, families, and communities. As the largest not-for-profit healthcare system in Texas, we empower you to live well. Our core values include:

• Serving faithfully by doing what's right with a joyful heart.
• Never settling by constantly striving for better.
• Supporting one another and those we serve.
• Making an impact by taking initiative and delivering exceptional experiences.

Benefits

Our benefits are designed to help you live well at any stage of your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub. Offerings may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

About the role

The Emergency Department (ED) Technician, supervised by Nursing Staff, helps provide emergency care by performing duties and direct technical care requiring knowledge of basic patient care standards and medical technology.

Responsibilities

• Assists with patient care duties, including collecting data such as vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake
• Documents data and findings on appropriate forms
• Recognizes and reports abnormal data or findings promptly
• Implements Physician, Provider, and Nursing orders responsibly
• Documents interventions according to hospital protocol
• Provides direct technical care, including mobility assistance, toileting, feeding, and other personal care needs
• Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for laboratory review
• Assists with transporting patients to and from the department
• Helps with patient education and consoles patients and family members
• Responds to patient and family concerns
• Performs clinical coordination activities
• Communicates effectively with Nurses, Physicians, and other healthcare team members to gather and exchange information related to patient care

Requirements

• High school diploma or GED equivalent
• 1 year of experience
• Basic Life Support (BLS) certification: BLS or BLS within 30 days of hire or transfer

Qualifications

• Knowledge and expertise of nursing and patient care standards and procedures
• Relational skills required to interact effectively with patients and staff
• Ability to follow established safety, infection control, environmental, and isolation practices and procedures at all times
• Ability to read, write, and follow instructions and flow chart protocols
• Ability to communicate thoughts clearly, both through speech and in writing
• General computer skills including using software applications, data entry, information security, electronic medical documentation, handheld scanning, and email
• Corpsman Certificate preferred
• Emergency Medical Technician (EMT) preferred

Belonging Statement

We believe that all people should feel welcomed, valued, and supported.