ED Support Tech

About Us

Here at Baylor Scott & White Health we promote the well‑being of all individuals, families, and communities. Baylor Scott & White is the largest not‑for‑profit healthcare system in Texas that empowers you to live well. Our Core Values are: We serve faithfully by doing what’s right with a joyful heart. We never settle by constantly striving for better. We are in it together by supporting one another and those we serve. We make an impact by taking initiative and delivering exceptional experience.

Job Summary

The Emergency Department (ED) Technician, supervised by Nursing Staff, helps provide emergency care. Performs duties and direct technical care needing knowledge of basic patient care standards and medical technology.

Responsibilities

• Helps in patient care duties, collecting data such as vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake, and documenting on appropriate forms.
• Recognizes and reports abnormal data or findings promptly.
• Implements physician, provider, and nursing orders responsibly and documents interventions according to hospital protocol.
• Provides direct technical care, assisting with mobility, toileting, feeding, and other personal care needs.
• Performs phlebotomy to obtain venous blood samples and obtains and delivers other specimens for laboratory review.
• Helps or transports patients to and from the department.
• Assists in patient education, consoles patients and family members, and responds to their concerns.
• Performs clinical coordination activities.
• Communicates effectively with nurses, physicians, and other healthcare team members to gather and exchange information related to patient care.

Qualifications

• Education: High School Diploma or GED equivalent.
• Experience: Minimum 1 year of experience in a healthcare setting.
• Certification/License: Basic Life Support (BLS) certification required or must be obtained within 30 days of hire.
• Preferred: Corpsman Certificate; Emergency Medical Technician (EMT) certification.
• Key Success Factors: Knowledge of nursing and patient care standards, strong relational skills, ability to follow safety and infection‑control practices, proficiency in reading and following protocols, clear verbal and written communication, basic computer skills for data entry, electronic medical documentation, and email.

Benefits

• Immediate eligibility for health and welfare benefits.
• 401(k) savings plan with dollar‑for‑dollar match up to 5%.
• Tuition reimbursement.
• PTO accrual beginning Day 1.
• Benefits may vary based upon position type and/or level.

Schedule

Full‑time, 3 days per week. Day shift, 7 a.m. – 7 p.m.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.