ED Support Tech

About Us

Here at Baylor Scott & White Health we promote the well‑being of all individuals, families, and communities. Baylor Scott & White is the largest not‑for‑profit healthcare system in Texas that empowers you to live well. Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Schedule

Full‑time (3 days per week), Day shift – 7 a.m. to 7 p.m.

Job Summary

The Emergency Department (ED) Technician, supervised by nursing staff, helps provide emergency care. Performs duties and direct technical care requiring knowledge of basic patient‑care standards and medical technology.

Responsibilities

• Assist with patient‑care duties, including collecting vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake, and documenting on appropriate forms.
• Recognize and promptly report abnormal data or findings.
• Implement physician, provider, and nursing orders responsibly and document interventions according to hospital protocol.
• Provide direct technical care such as mobility assistance, toileting, feeding, and other personal‑care needs.
• Perform phlebotomy to obtain venous blood samples and obtain/deliver other specimens for laboratory review.
• Transport patients to and from the department as needed.
• Assist in patient education and console patients and family members, responding to their concerns.
• Perform clinical coordination activities.
• Communicate effectively with nurses, physicians, and other healthcare team members to gather and exchange information related to patient care.

Key Success Factors

• Knowledge and expertise of nursing and patient‑care standards and procedures.
• Strong relational skills for effective interaction with patients and staff.
• Ability to follow established safety, infection‑control, environmental, and isolation practices at all times.
• Proficiency in reading, writing, and following instructions and flow‑chart protocols.
• Clear verbal and written communication skills.
• General computer skills, including software applications, data entry, information security, electronic medical documentation, handheld scanning, and email.
• Corpsman Certificate (preferred).
• Emergency Medical Technician (EMT) certification (preferred).

Qualifications

• Education: High school diploma or GED equivalent.
• Experience: Minimum 1 year of relevant experience.
• Certification/License: Basic Life Support (BLS) certification required or must be obtained within 30 days of hire.

Benefits

• Immediate eligibility for health and welfare benefits.
• 401(k) savings plan with dollar‑for‑dollar match up to 5%.
• Tuition reimbursement.
• PTO accrual beginning Day 1.
• Benefits may vary based upon position type and/or level.