ED Support Tech

Here at Baylor Scott & White Health we promote the well‑being of all individuals, families, and communities. Baylor Scott & White is the largest not‑for‑profit healthcare system in Texas that empowers you to live well. Our Core Values are: we serve faithfully by doing what’s right with a joyful heart; we never settle by constantly striving for better; we are in it together by supporting one another and those we serve; we make an impact by taking initiative and delivering an exceptional experience.

Schedule

Full‑time, 3 days per week. Day shift (7 a.m. – 7 p.m.).

Benefits

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar‑for‑dollar match up to 5%
• Tuition reimbursement
• PTO accrual beginning Day 1
• Note: Benefits may vary based upon position type and/or level.

Job Summary

The Emergency Department (ED) Technician, supervised by Nursing Staff, helps provide emergency care. Performs duties and direct technical care needing knowledge of basic patient care standards and medical technology.

Responsibilities

• Assist with patient care duties, including collecting vital signs, weight, pulse oximetry, pain scale, visual acuity, and nutritional intake, and documenting on appropriate forms.
• Recognize and report abnormal data or findings promptly.
• Implement physician, provider, and nursing orders responsibly and document interventions according to hospital protocol.
• Provide direct technical care such as mobility assistance, toileting, feeding, and other personal care needs.
• Perform phlebotomy to obtain venous blood samples and obtain/deliver other specimens for laboratory review.
• Transport patients to and from the department.
• Assist in patient education, console patients and family members, and respond to their concerns.
• Perform clinical coordination activities.
• Communicate effectively with nurses, physicians, and other healthcare team members to gather and exchange information related to patient care.

Key Success Factors

• Knowledge and expertise of nursing and patient care standards and procedures.
• Relational skills to interact effectively with patients and staff.
• Ability to follow established safety, infection control, environmental and isolation practices and procedures at all times.
• Ability to read, write, and follow instructions and flow‑chart protocols.
• Clear communication skills, both spoken and written.
• General computer skills: software applications, data entry, information security, electronic medical documentation, handheld scanning, and email.
• Corpsman Certificate preferred.
• Emergency Medical Technician (EMT) preferred.

Qualifications

• Education: High school diploma or GED equivalent.
• Experience: Minimum 1 year of experience.
• Certification/License: Basic Life Support (BLS) certification required or obtainable within 30 days of hire.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.