Economic Support Counselor 1

Pay Grade: G

About the role

The Ryan White Clinic in Gainesville, GA provides outpatient medical and supportive services to uninsured and underinsured adults diagnosed with HIV/AIDS in North Georgia. Under supervision, this role involves interviewing and investigating applicants and recipients to determine eligibility for social programs and agency resources.

Responsibilities

• Determines initial or continuing eligibility for social services programs.
• Explains eligibility requirements, form completion, community resources for assistance, housing opportunities, and selection methods.
• Facilitates client access to community resources, including housing, food, clothing, school programs, and vocational opportunities or services.
• Initiates procedures to grant, modify, deny, or terminate eligibility and grants for various programs.
• Interviews, assesses, and investigates applicants for public assistance to gather information pertinent to their application.
• Locates and develops resources for families and/or applicants.
• Prepares and assists applicants in completion of routine intake forms.
• Prepares regular and special reports, keeps records of assigned cases, and submits individual recommendations.
• Processes applications and/or reviews applications using appropriate criteria and policies consistently and according to established guidelines.

Requirements

• High school diploma/GED and two (2) years of related experience.

Preferred Qualifications

• Experience working with individuals needing access to services, support programs, and/or governmental benefits in a public health environment.
• Demonstrable experience performing complex tasks that require meeting time frames.
• Demonstrable experience with tasks that require a high level of organization.
• Bilingual in English and Spanish.

Benefits

In addition to a competitive salary, we offer a generous benefits package:

• Flexible schedule and training opportunities.
• Health insurance, employee retirement plan (ERS GSEPS), deferred compensation.
• 13 paid holidays, vacation and sick leave, paid parental leave.
• Dental, vision, long-term care, and life insurance.

Part-time employees are eligible to participate in the Georgia Defined Contribution Plan and receive paid parental leave.

Additional Information

• The DPH Commissioner and agency leaders encourage all employees to engage in regular wellness activities, including authorized physical activity breaks during the workday (up to 30 minutes).
• State of Georgia employees are subject to the rules of the State Personnel Board regarding salary.
• DPH accepts educational credentials recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE).
• The selected candidate may be subject to pre-employment drug screening and a criminal background check.
• Relocation assistance is not provided.
• In the event of an identified emergency, employees may be required to assist in meeting the emergency responsibilities of the department.