Economic Service Worker
About the role
Under general supervision, process applications, ascertain eligibility for, and oversee a caseload for a variety of economic assistance programs including SNAP, Medicaid, Emergency Assistance/LIEAP, and School Clothing Vouchers. Schedule and conduct telephone and face-to-face interviews. Interview clients regarding personal, financial, and social information to determine eligibility for services.
Responsibilities
- Manage an up-to-date client caseload
- Refer clients to supportive services and agencies as needed
- Obtain repayment from clients for erroneously issued benefits
Requirements
Training: Bachelor's degree from a regionally accredited college or university. Substitution: Full-time or equivalent part-time paid experience providing direct client services, customer service, telemarketing, retail, or clerical work may substitute for the required training on a year-for-year basis. Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience equals (2) years of training.
Qualifications
Every thirty (30) credit hours of education will equal one (1) year of training.
Skills
N/A
Benefits
N/A
Pay
N/A
Schedule
N/A
Click The APPLY Link To Apply Online.
Probationary period 1 yr.