ECommerce Specialist

About the role

Heartland Food Products Group is a global leader in the consumer packaged goods (CPG) industry, producing low-calorie sweeteners, coffee, coffee creamers and liquid water enhancers. We manufacture and market Splenda, the #1 brand in the low calorie sweetener category and the most recognized in the world. We make coffee, tea and water taste better and help people live happier, healthier and longer lives by making it easy to reduce sugar.

Scope

The Ecommerce Specialist is responsible for creating, processing, and picking orders. Additionally, the Ecommerce Specialist is also responsible for transporting Heartland FPG samples between departments and general interoffice mail couriering.

Responsibilities

• Knowledge or ability to learn UPS WorldShip, FedEx Ship Manager, & other online portals to fulfill order demands
• Promote safety and conduct him/herself in accordance with all safety guidelines at all times
• Prepare documents, such as bills of lading, delivery notes/packing list, and or shipping labels
• Utilize Enterprise Resource Planning (ERP) system to enter and process orders
• Review orders to ensure inventory is accurate
• Update product location and pick product via R/F scanner
• Update all outbound orders with freight quotes, using various carriers’ websites
• Prepare international shipping documents
• Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery
• Operate or tend automatic stacking, loading, packaging, or cutting machines
• Complete monthly and annual cycle counts and understand and can perform basic inventory control processes/procedures
• Travel to and from Plant, DC, corporate office, and anywhere else the sample orders are needed
• All other duties as assigned

Qualifications

• High School Diploma or equivalent
• Shipping or related experience preferred
• UPS/FedEx/USPS online shipping experience preferred
• Strong working knowledge of MS Office applications with proficiency in MS Excel
• Excellent verbal and written communication skills and exhibit attention to detail
• Effectively communicate to all levels of the organization
• Possess basic reasoning and problem solving skills
• Ability to work independently and with a team within a fast paced environment
• Demonstrate and promote teamwork on a consistent basis

Physical Demands

• Physically perform the functions of climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
• Work seated using a computer and phone for long periods of time
• Work extended hours, such as daily overtime and an occasional weekend
• Possess visual acuity to document company records
• Continuous walking throughout plant and distribution center
• Lifting up to 40 pounds