eCommerce Operations & Reporting Specialist

Job Summary

We are seeking a detail-oriented eCommerce Operations & Reporting Specialist with hands-on experience managing Amazon and eBay marketplaces. The ideal candidate will be responsible for day-to-day eCommerce operations, sales and inventory reporting, and working within eCommerce management software to support business growth and operational efficiency.

Key Responsibilities

• Manage and support product listings, orders, and performance on Amazon and eBay
• Monitor sales, inventory levels, pricing, and order flow across marketplaces
• Generate and maintain daily, weekly, and monthly reports using Excel
• Analyze sales trends, inventory movement, and performance metrics
• Maintain accurate data within eCommerce management software
• Auxiliary with inventory updates, SKU maintenance, and data cleanup
• Identify discrepancies in sales, inventory, or listings and resolve issues
• Support process improvements to increase efficiency and reporting accuracy
• Collaborate with operations, inventory, and management teams as needed

Required Qualifications

• Proven experience managing Amazon and eBay eCommerce accounts
• Strong Excel skills (pivot tables, formulas, VLOOKUP/XLOOKUP, data analysis)
• Experience using eCommerce management software
• Strong attention to detail and data accuracy
• Ability to manage multiple tasks and deadlines
• Comfortable working with large datasets and reports

Preferred Qualifications

• Experience with inventory management and forecasting
• Familiarity with eCommerce KPIs and performance metrics
• Experience creating automated or standardized reporting
• Understanding of multi-channel eCommerce operations

Skills & Competencies

• Analytical and problem-solving skills
• Strong organizational and communication skills
• Process-driven mindset
• Self-motivated and able to work independently