eCommerce Operations and Merchandising Specialist
for each heading. Use - for any list of duties/requirements/benefits. Use
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate etc. Include only sections with real specific content.
We need to parse the posting.
First, there is an introductory paragraph about company etc. That's not part of sections; we can include as
maybe before sections? The instruction: "Output ONLY the HTML fragment — no /, no markdown code fences." It doesn't forbid having a leading paragraph before sections. Probably we can include the company overview as a
then sections.
We need sections: About the role (we have that). Responsibilities (Key Responsibilities). Requirements (maybe Required Skills/Experience). Qualifications (maybe not separate; but we could combine with Requirements? The instruction: Use headings for section headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Skills. Actually they listed Skills as separate heading. We need to decide what content goes where.
The posting includes: "About the role:" paragraph. Then "Key Responsibilities:" with bullet list. Then "Ecommerce Platform & Operational Support", "B2B / Professional Ecommerce", "Third-Party Ecommerce Support", "Reporting & Performance Insights". Those are sub-sections under responsibilities. We can combine all responsibilities into a single list under Responsibilities heading.
Then "Required Skills/Experience:" with bullet list of skills/experience. That could go under Requirements or Skills. The instruction: Use headings for section headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content.
We have: Required Skills/Experience includes years of experience, preferred industries, platform experience, familiarity, GA4, Excel, attention to detail, organizational skills, etc. Those are skills and qualifications. We could put under Requirements (maybe experience) and Skills (specific skills). But we have to avoid thin sections. Perhaps combine Requirements and Skills into one section? But they said prefer a few substantive sections over many thin ones. We could have About the role, Responsibilities, Requirements (including skills/experience), Benefits, Pay, Schedule. Qualifications maybe not needed if covered.
We have Pay info: "The anticipated base hourly range for this position is $30.00 to $35.00 per hour and is eligible for overtime. Actual compensation will be determined based on a variety of factors...". That's specific, so we should include Pay section.
Benefits: "Benefits Eligible employees are offered a comprehensive benefits package, which may include medical, dental, vision, life insurance, paid time off, paid holidays, and participation in the Company's 401(k) retirement savings plan, subject to the terms and eligibility requirements of each benefit program." That's specific, include Benefits.
Schedule: "The role is on-site (hybrid 2-3 times per week) at our Burbank, CA location." That's schedule info. So include Schedule.
We should not include sections like Qualifications if no distinct content beyond Requirements. We could omit Qualifications.
We need to ensure we don't include filler like "commensurate with experience". Not present.
Now produce HTML:
Start with a
for company overview? The instruction: "Use
for prose." So we can include the introductory paragraphs as
. Might be multiple paragraphs. We'll combine them into one or two
tags.
We have two introductory paragraphs: first paragraph about embarking on journey, second about who we are. Could combine into one
but might be long; still okay.
We'll output:
Embark on an extraordinary journey with us at Innovative Skincare, home of the renowned iS CLINICAL cosmeceutical brand. We are not just about creating groundbreaking skincare products; we are about creating chemistry that extends beyond the lab – a dynamic synergy between our products and our people. At Innovative Skincare, we believe in a unique formula: the perfect blend of professional expertise and cultural harmony. This philosophy fuels our brand’s continuous growth and empowers each member of our team. We are more than a company; we are a community bound by passion, dedication, and a deep love for what we do, crafting an atmosphere that is as vibrant and energizing as our products.
Discover a world where skincare innovation meets scientific excellence at Innovative Skincare, a globally acclaimed leader in high-performance cosmeceuticals. Our journey is rooted in the relentless pursuit of creating skincare products that are not only effective but transformative. At the heart of our brand is the iS CLINICAL line, renowned for its fusion of nature’s finest ingredients with cutting-edge science. We are driven by a deep understanding of skin biology and a passion for unlocking the secrets of skin health and rejuvenation. Our ethos is built on the pillars of innovation, integrity, and excellence. Our team members at Innovative Skincare are part of a company that is shaping the future of skincare, where your work contributes to the well-being and confidence of people globally. Join us and be a part of this exciting alchemy where your talent meets our vision, creating a world of pure chemistry!
Then About the role heading:
About the role
As iS Clinical's ecommerce business grows across DTC, professional/B2B, and third-party channels, digital execution needs are becoming more complex. Digital commerce is a core extension of our brand — connecting customers and professional partners with innovative, clinically validated skincare. The eCommerce Operations & Merchandising Specialist provides dedicated execution support across iS Clinical's ecommerce ecosystem, including isclinical.com DTC, B2B/professional ecommerce, and select third-party retail partners. This role owns day-to-day execution of site merchandising, product launches, promotions, platform updates, and partner requirements — ensuring work is delivered accurately, efficiently, and consistently. By owning this execution, the role helps the ecommerce team scale, improves speed and accuracy, and maintains the elevated digital experience iS Clinical is known for. The ideal candidate is highly organized, detail-oriented, and analytical, with a passion for ecommerce and customer experience. They thrive in fast-paced environments, manage multiple workstreams effectively, and take pride in delivering polished, elevated digital experiences. The role is on-site (hybrid 2-3 times per week) at our Burbank, CA location.
But note schedule info is also in that paragraph; we might move schedule to separate Schedule section. However the About the role paragraph includes schedule line. We could keep it there or move to Schedule. The instruction: include a section ONLY when posting has real specific content. Schedule is present; we can put schedule in its own section. But we might duplicate if we keep in About the role. Better to remove schedule line from About the role and put in Schedule section. However we must preserve ALL substantive information; we can't remove it. So we need to keep schedule info somewhere. If we put it in Schedule section, we should not duplicate. So we can edit About the role paragraph to exclude the schedule sentence, and then add Schedule section with that sentence.
Thus About the role paragraph will be everything except the last sentence about schedule.
Let's extract About the role text up to before "The role is on-site...". The paragraph: "As iS Clinical's ecommerce business grows across DTC, professional/B2B, and third-party channels, digital execution needs are becoming more complex. Digital commerce is a core extension of our brand — connecting customers and professional partners with innovative, clinically validated skincare. The eCommerce Operations & Merchandising Specialist provides dedicated execution support across iS Clinical's ecommerce ecosystem, including isclinical.com DTC, B2B/professional ecommerce, and select third-party retail partners. This role owns day-to-day execution of site merchandising, product launches, promotions, platform updates, and partner requirements — ensuring work is delivered accurately, efficiently, and consistently. By owning this execution, the role helps the ecommerce team scale, improves speed and accuracy, and maintains the elevated digital experience iS Clinical is known for. The ideal candidate is highly organized, detail-oriented, and analytical, with a passion for ecommerce and customer experience. They thrive in fast-paced environments, manage multiple workstreams effectively, and take pride in delivering polished, elevated digital experiences."
Now Responsibilities: we need to combine all bullet points from Key Responsibilities and sub-sections.
Let's list them:
From Key Responsibilities:
- Execute homepage, collection, category, landing page, and PDP merchandising updates across DTC and B2B/professional ecommerce platforms
- Execute onsite merchandising updates aligned with campaign calendars, product priorities, launches, inventory availability, and seasonal initiatives
- Support promotional setup and execution, including product launches, promotional codes, gifts with purchase, and seasonal campaigns
- Maintain ecommerce merchandising calendars, launch checklists, and implementation timelines
- Conduct ongoing site QA to ensure accuracy across pricing, promotions, inventory visibility, product information, creative, links, and overall customer experience
- Execute updates to onsite search, navigation, sorting, filtering, cross-sell, upsell, and product recommendation experiences
- Support product setup and ecommerce readiness for new launches, assortment changes, packaging transitions, and discontinuations
- Coordinate creative, copy, imagery, and content updates across ecommerce platforms
- Support CRO, personalization, and UX enhancement initiatives through implementation, testing, and QA
From Ecommerce Platform & Operational Support:
- Create, maintain, and track implementation tickets with internal teams and external development partners
- Coordinate ecommerce deliverables across Marketing, Creative, IT, Operations, Logistics, and Customer Service
- Monitor site functionality and escalate operational or customer experience issues as needed
- Maintain pricing and promotional accuracy across ecommerce platforms.
- Support ecommerce workflow documentation, standard operating procedures, process improvements, and operational efficiencies
- Support ecommerce platform enhancements, integrations, and new functionality.
- Support the migration of B2B/professional ecommerce experiences to Shopify, including product setup, content migration, merchandising, QA, testing, and launch readiness
From B2B / Professional Ecommerce:
- Execute merchandising and content updates across professional/B2B ecommerce experiences
- Maintain accurate product information, pricing, imagery, content, and merchandising across B2B platforms
- Coordinate B2B ecommerce requirements with Marketing, Sales, Operations, IT, and other cross-functional teams
- Support product launches, promotional initiatives, and ecommerce updates for professional audiences
- Conduct ongoing QA and maintenance across B2B ecommerce experiences
From Third-Party Ecommerce Support:
- Support select third-party ecommerce retail partners with merchandising assets, product information, promotional materials, and content updates
- Coordinate product imagery, copy, creative assets, and merchandising materials required by ecommerce partners
- Support PDP setup, enrichment, and optimization to ensure accurate, consistent, and elevated presentation of iS Clinical products
- Assist with launch coordination, seasonal initiatives, retailer activations, gifts with purchase, and promotional execution
- Coordinate sample forecasting and promotional support for approved ecommerce activations
- Track partner-specific ecommerce requirements, asset requests, and deadlines.
- Monitor third-party ecommerce partners for product content, merchandising, and MAP pricing accuracy and escalate discrepancies as needed
- Help maintain consistency of product information and digital merchandising materials across authorized ecommerce partners
From Reporting & Performance Insights:
- Maintain recurring ecommerce reporting and dashboards
- Monitor core ecommerce KPIs including traffic, conversion rate, AOV, revenue, product performance, onsite search behavior, and customer engagement
- Support reporting and performance analysis across DTC and B2B/professional ecommerce, as well as operational reporting needs for select third-party ecommerce partners
- Compile results from product
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Remove boilerplate etc. Include only sections with real specific content. We need to parse the posting. First, there is an introductory paragraph about company etc. That's not part of sections; we can include as
maybe before sections? The instruction: "Output ONLY the HTML fragment — no /, no markdown code fences." It doesn't forbid having a leading paragraph before sections. Probably we can include the company overview as a
then sections. We need sections: About the role (we have that). Responsibilities (Key Responsibilities). Requirements (maybe Required Skills/Experience). Qualifications (maybe not separate; but we could combine with Requirements? The instruction: Use headings for section headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Skills. Actually they listed Skills as separate heading. We need to decide what content goes where. The posting includes: "About the role:" paragraph. Then "Key Responsibilities:" with bullet list. Then "Ecommerce Platform & Operational Support", "B2B / Professional Ecommerce", "Third-Party Ecommerce Support", "Reporting & Performance Insights". Those are sub-sections under responsibilities. We can combine all responsibilities into a single list under Responsibilities heading. Then "Required Skills/Experience:" with bullet list of skills/experience. That could go under Requirements or Skills. The instruction: Use headings for section headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content. We have: Required Skills/Experience includes years of experience, preferred industries, platform experience, familiarity, GA4, Excel, attention to detail, organizational skills, etc. Those are skills and qualifications. We could put under Requirements (maybe experience) and Skills (specific skills). But we have to avoid thin sections. Perhaps combine Requirements and Skills into one section? But they said prefer a few substantive sections over many thin ones. We could have About the role, Responsibilities, Requirements (including skills/experience), Benefits, Pay, Schedule. Qualifications maybe not needed if covered. We have Pay info: "The anticipated base hourly range for this position is $30.00 to $35.00 per hour and is eligible for overtime. Actual compensation will be determined based on a variety of factors...". That's specific, so we should include Pay section. Benefits: "Benefits Eligible employees are offered a comprehensive benefits package, which may include medical, dental, vision, life insurance, paid time off, paid holidays, and participation in the Company's 401(k) retirement savings plan, subject to the terms and eligibility requirements of each benefit program." That's specific, include Benefits. Schedule: "The role is on-site (hybrid 2-3 times per week) at our Burbank, CA location." That's schedule info. So include Schedule. We should not include sections like Qualifications if no distinct content beyond Requirements. We could omit Qualifications. We need to ensure we don't include filler like "commensurate with experience". Not present. Now produce HTML: Start with a
for company overview? The instruction: "Use
for prose." So we can include the introductory paragraphs as
. Might be multiple paragraphs. We'll combine them into one or two
tags. We have two introductory paragraphs: first paragraph about embarking on journey, second about who we are. Could combine into one
but might be long; still okay. We'll output:
Embark on an extraordinary journey with us at Innovative Skincare, home of the renowned iS CLINICAL cosmeceutical brand. We are not just about creating groundbreaking skincare products; we are about creating chemistry that extends beyond the lab – a dynamic synergy between our products and our people. At Innovative Skincare, we believe in a unique formula: the perfect blend of professional expertise and cultural harmony. This philosophy fuels our brand’s continuous growth and empowers each member of our team. We are more than a company; we are a community bound by passion, dedication, and a deep love for what we do, crafting an atmosphere that is as vibrant and energizing as our products.
Discover a world where skincare innovation meets scientific excellence at Innovative Skincare, a globally acclaimed leader in high-performance cosmeceuticals. Our journey is rooted in the relentless pursuit of creating skincare products that are not only effective but transformative. At the heart of our brand is the iS CLINICAL line, renowned for its fusion of nature’s finest ingredients with cutting-edge science. We are driven by a deep understanding of skin biology and a passion for unlocking the secrets of skin health and rejuvenation. Our ethos is built on the pillars of innovation, integrity, and excellence. Our team members at Innovative Skincare are part of a company that is shaping the future of skincare, where your work contributes to the well-being and confidence of people globally. Join us and be a part of this exciting alchemy where your talent meets our vision, creating a world of pure chemistry!
Then About the role heading:About the role
As iS Clinical's ecommerce business grows across DTC, professional/B2B, and third-party channels, digital execution needs are becoming more complex. Digital commerce is a core extension of our brand — connecting customers and professional partners with innovative, clinically validated skincare. The eCommerce Operations & Merchandising Specialist provides dedicated execution support across iS Clinical's ecommerce ecosystem, including isclinical.com DTC, B2B/professional ecommerce, and select third-party retail partners. This role owns day-to-day execution of site merchandising, product launches, promotions, platform updates, and partner requirements — ensuring work is delivered accurately, efficiently, and consistently. By owning this execution, the role helps the ecommerce team scale, improves speed and accuracy, and maintains the elevated digital experience iS Clinical is known for. The ideal candidate is highly organized, detail-oriented, and analytical, with a passion for ecommerce and customer experience. They thrive in fast-paced environments, manage multiple workstreams effectively, and take pride in delivering polished, elevated digital experiences. The role is on-site (hybrid 2-3 times per week) at our Burbank, CA location.
But note schedule info is also in that paragraph; we might move schedule to separate Schedule section. However the About the role paragraph includes schedule line. We could keep it there or move to Schedule. The instruction: include a section ONLY when posting has real specific content. Schedule is present; we can put schedule in its own section. But we might duplicate if we keep in About the role. Better to remove schedule line from About the role and put in Schedule section. However we must preserve ALL substantive information; we can't remove it. So we need to keep schedule info somewhere. If we put it in Schedule section, we should not duplicate. So we can edit About the role paragraph to exclude the schedule sentence, and then add Schedule section with that sentence. Thus About the role paragraph will be everything except the last sentence about schedule. Let's extract About the role text up to before "The role is on-site...". The paragraph: "As iS Clinical's ecommerce business grows across DTC, professional/B2B, and third-party channels, digital execution needs are becoming more complex. Digital commerce is a core extension of our brand — connecting customers and professional partners with innovative, clinically validated skincare. The eCommerce Operations & Merchandising Specialist provides dedicated execution support across iS Clinical's ecommerce ecosystem, including isclinical.com DTC, B2B/professional ecommerce, and select third-party retail partners. This role owns day-to-day execution of site merchandising, product launches, promotions, platform updates, and partner requirements — ensuring work is delivered accurately, efficiently, and consistently. By owning this execution, the role helps the ecommerce team scale, improves speed and accuracy, and maintains the elevated digital experience iS Clinical is known for. The ideal candidate is highly organized, detail-oriented, and analytical, with a passion for ecommerce and customer experience. They thrive in fast-paced environments, manage multiple workstreams effectively, and take pride in delivering polished, elevated digital experiences." Now Responsibilities: we need to combine all bullet points from Key Responsibilities and sub-sections. Let's list them: From Key Responsibilities: - Execute homepage, collection, category, landing page, and PDP merchandising updates across DTC and B2B/professional ecommerce platforms - Execute onsite merchandising updates aligned with campaign calendars, product priorities, launches, inventory availability, and seasonal initiatives - Support promotional setup and execution, including product launches, promotional codes, gifts with purchase, and seasonal campaigns - Maintain ecommerce merchandising calendars, launch checklists, and implementation timelines - Conduct ongoing site QA to ensure accuracy across pricing, promotions, inventory visibility, product information, creative, links, and overall customer experience - Execute updates to onsite search, navigation, sorting, filtering, cross-sell, upsell, and product recommendation experiences - Support product setup and ecommerce readiness for new launches, assortment changes, packaging transitions, and discontinuations - Coordinate creative, copy, imagery, and content updates across ecommerce platforms - Support CRO, personalization, and UX enhancement initiatives through implementation, testing, and QA From Ecommerce Platform & Operational Support: - Create, maintain, and track implementation tickets with internal teams and external development partners - Coordinate ecommerce deliverables across Marketing, Creative, IT, Operations, Logistics, and Customer Service - Monitor site functionality and escalate operational or customer experience issues as needed - Maintain pricing and promotional accuracy across ecommerce platforms. - Support ecommerce workflow documentation, standard operating procedures, process improvements, and operational efficiencies - Support ecommerce platform enhancements, integrations, and new functionality. - Support the migration of B2B/professional ecommerce experiences to Shopify, including product setup, content migration, merchandising, QA, testing, and launch readiness From B2B / Professional Ecommerce: - Execute merchandising and content updates across professional/B2B ecommerce experiences - Maintain accurate product information, pricing, imagery, content, and merchandising across B2B platforms - Coordinate B2B ecommerce requirements with Marketing, Sales, Operations, IT, and other cross-functional teams - Support product launches, promotional initiatives, and ecommerce updates for professional audiences - Conduct ongoing QA and maintenance across B2B ecommerce experiences From Third-Party Ecommerce Support: - Support select third-party ecommerce retail partners with merchandising assets, product information, promotional materials, and content updates - Coordinate product imagery, copy, creative assets, and merchandising materials required by ecommerce partners - Support PDP setup, enrichment, and optimization to ensure accurate, consistent, and elevated presentation of iS Clinical products - Assist with launch coordination, seasonal initiatives, retailer activations, gifts with purchase, and promotional execution - Coordinate sample forecasting and promotional support for approved ecommerce activations - Track partner-specific ecommerce requirements, asset requests, and deadlines. - Monitor third-party ecommerce partners for product content, merchandising, and MAP pricing accuracy and escalate discrepancies as needed - Help maintain consistency of product information and digital merchandising materials across authorized ecommerce partners From Reporting & Performance Insights: - Maintain recurring ecommerce reporting and dashboards - Monitor core ecommerce KPIs including traffic, conversion rate, AOV, revenue, product performance, onsite search behavior, and customer engagement - Support reporting and performance analysis across DTC and B2B/professional ecommerce, as well as operational reporting needs for select third-party ecommerce partners - Compile results from product