eCommerce Growth Manager - Modesto, CA

Responsibilities

• Support growth and performance of TSMC’s first-party ecommerce business across Save Mart, Lucky, and FoodMaxx banners, including Online Delivery, Pickup, and Catering channels
• Execute the commercial strategy for the first-party site and app — with focus on customer acquisition, retention, basket growth, and conversion optimization
• Serve as a contributing team member for the TSMC-hosted ecommerce platform, coordinating day-to-day execution across Digital, IT, Marketing, Merchandising, and Store Operations
• Partner with Merchandising and Category Management to help ensure the digital assortment, pricing, and promotional cadence drives incremental sales and reflects banner positioning
• Monitor and report on full-funnel ecommerce metrics (traffic, conversion, AOV, order frequency, customer LTV) and contribute to continuous improvement efforts against targets
• Help identify growth opportunities across new geographies, fulfillment models, and customer segments; assist in building supporting analysis for leadership review
• Collaborate with Retail Media to assist with ecommerce-native monetization opportunities, including onsite sponsored placements and closed-loop measurement
• Work with Digital Marketing to support execution of customer acquisition and re-engagement campaigns tied to ecommerce growth goals
• Participate in cross-functional go-to-market planning for ecommerce initiatives and launches, supporting readiness across tech, operations, and marketing
• Monitor the competitive landscape across regional and national grocery ecommerce and contribute relevant findings for team and leadership awareness
• Support relationship coordination with key platform and fulfillment partners in alignment with senior leadership direction

Qualifications

• Demonstrated ability to support ecommerce growth initiatives, including assisting with operations, analyzing performance data, and contributing to revenue and conversion goals
• Solid analytical and data-driven mindset; ability to interpret full-funnel and operational metrics and surface actionable insights and recommendations
• Familiarity with ecommerce platforms and third-party marketplace integrations; exposure to Instacart, DoorDash, or similar grocery tech platforms a plus
• Basic understanding of grocery fulfillment models (BOPIS, last-mile delivery, dark store) preferred
• Experience contributing to business cases, performance reports, and growth analyses for team or stakeholder review
• Strong cross-functional collaboration skills — comfortable working across IT, Finance, Merchandising, Marketing, and Operations
• Clear written and verbal communication skills; ability to organize and present information effectively
• Solid project management skills; able to manage multiple priorities and deadlines in a fast-paced retail environment
• Experience: 5 minimum years experience in ecommerce, digital commerce, or retail operations, preferably in grocery, retail, or CPG
• Educational requirements: 4 Year/Bachelors Degree and/or equivalent experience/training