eCommerce & Configuration Specialist

Key Responsibilities

• Prioritize and communicate product backlog needs for Selection Tools and eCommerce platforms.
• Ensure efficient and responsible allocation of available development resources.
• Balance short-term fixes with long-term strategic improvements.
• Cross-functional Collaboration
• Work closely with other members of the Communication & Digital Marketing team to create a cohesive and market-leading digital customer experience throughout the entire customer journey.
• Liaise with Software Development, Product Management, Engineering, and Sales teams to ensure alignment of goals and strategies.

Required Qualifications

• Bachelor's degree (BA or BS) required, preferably in Computer Science, Engineering, Business, or Marketing.
• Understanding of customer requirements gathering techniques to identify customer needs and preferences.
• Excellent project management skills to develop project plans, and ensure that projects are completed on-time and within budget.
• Strong communication skills, both written and verbal, with the ability to effectively communicate with internal and external stakeholders.
• Understanding of user experience (UX) design principles & practices, and experience with UX design tools (preferably Figma).
• Familiarity with eCommerce platforms and their functionality.
• Familiarity with ERP systems (preferably SAP).
• Possess a growth mindset with a willingness to learn, move fast, and embrace mistakes.

Physical Requirements

• Extended periods of sitting at a workstation.
• Speaking in person and over the telephone or Teams online and the ability to hear, comprehend, and document detailed information from others.
• Ability to type, reach and grasp.
• Intermittent standing and walking within the office environment.
• Ability to communicate verbally and in writing for extended periods over the phone and in person.