ECMA - Process Optimization Specialist

About the role

You will document, assess, and recommend improvements for current-state Identity, Credential, and Access Management (ICAM) workflows in an enterprise SailPoint IdentityIQ implementation to improve time-to-provisioning, reduce approval overhead, and streamline user experience. You will work across developers on the SailPoint team and customer stakeholders to understand current state and organize implementation of improvements.

Responsibilities

• Document and assess current-state business processes by reviewing existing documentation and interviewing team members/customer stakeholders
• Formulate improvement recommendations and organize their implementation with team leadership and personnel

Requirements

• US Citizen (Dual Citizens accepted if they have an active clearance)
• Active Secret clearance required

Qualifications

• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or a related field
• 3+ years of experience designing and supporting business processes with IT systems
• Experience with Lean, Six Sigma, or Agile methodologies tailored for IT/cybersecurity environments

Skills

• Strong communication skills
• Ability to work collaboratively with cross-functional teams
• Experience with Identity and Access Management (IAM) systems

Benefits

• 3 weeks paid time off
• 11 Federal Holidays
• Medical/dental coverage
• STD, LTD, Life Insurance, AD&D
• 401k with up to 4% match
• End-of-year profit sharing

Pay

TBD

Schedule

TBD