Process Optimization and Integration Manager
About the role
APM Terminals Step into the engine room of global commerce. At APM Terminals Elizabeth, you’ll be at the center of one of the busiest port complexes in North America. Every container you touch keeps freight moving through the Port of New York C New Jersey, supporting critical supply chains across the East Coast and beyond. This is a place where speed, scale, and precision come together. You’ll collaborate with high‑performing teams in a fast‑paced, high‑volume environment where safety and operational excellence are the top priorities. Here, your impact is immediate—and global. Why you’ll love it here Be part of a major gateway on the U.S. East Coast Experience high‑volume, complex terminal operations Work with driven teams in a fast‑moving environment Continuous improvement mindset – where curiosity is encouraged, root‑cause problem solving is valued, and making things better every day is part of how we win At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. What drives us forward is a mindset of always improving, observing how work happens, identifying what creates value, and removing what gets in the way. We constantly look for smarter, simpler, and safer ways of operating. If you thrive in environments where people value learning and are committed to continuously improve daily operations, join us and be a part of our journey.
Responsibilities
- Lead, coach, and develop the OT Integration and Quality team, establishing clear priorities, performance expectations, governance, and accountability frameworks.
- Own the terminal's OT integration strategy, ensuring alignment between operational requirements, infrastructure, equipment, enterprise systems, and technical architecture.
- Lead the OT quality assurance framework, including test strategy, system integration testing, user acceptance testing, regression testing, commissioning, production validation, and post‑deployment verification.
- Ensure testing scenarios, operational use cases, and validation processes accurately reflect terminal operating requirements and support safe production deployments.
- Manage vendor and technology partner performance, ensuring delivery of milestones, quality standards, issue resolution, and post‑handover support.
- Build strong relationships across Operations, Engineering, IT, Labor Relations, project teams, global functions, and external vendors to resolve technical and operational challenges.
- Lead or support root‑cause investigations for significant OT system failures and ensure corrective and preventive actions are implemented and sustained.
- Drive continuous improvement by standardizing, simplifying, and automating integration, testing, commissioning, release readiness, and documentation processes.