eBusiness Coordinator

Key Responsibilities

• Drive the adoption and utilization of Airgas’ eBusiness solutions by developing and supporting key growth strategies.
• Work closely with customers and operations personnel to simplify the customer experience.
• Manage user and account maintenance using the eComm Admin Tool.
• Support special projects.
• Train new and existing associates on the eBusiness platform.
• Coordinate regional training for sales and process changes.
• Contribute to strategic development by analyzing performance data and designing new eBusiness processes.

Requirements

• Excellent customer service, attention to detail, and a solution-oriented mindset with the ability to prioritize tasks, build rapport, and maintain confidentiality.
• Familiarity with online shopping and internet browser troubleshooting, knowledge of SAP, and experience presenting in front of groups.
• Must be a driven, independent worker requiring limited supervision, able to travel within the area by personal vehicle, and possess a valid Driver's License.
• Bachelor’s degree (may substitute with four additional years of related experience) and a minimum of one year of experience in a customer service or eCommerce support role.

Qualifications

• Core Skills & Mindset: Excellent customer service, attention to detail, and a solution-oriented mindset with the ability to prioritize tasks, build rapport, and maintain confidentiality.
• Functional Knowledge: Familiarity with online shopping and internet browser troubleshooting, knowledge of SAP, and experience presenting in front of groups.
• Work Requirements & Logistics: Must be a driven, independent worker requiring limited supervision, able to travel within the area by personal vehicle, and possess a valid Driver's License.
• Education & Experience: Bachelor’s degree (may substitute with four additional years of related experience) and a minimum of one year of experience in a customer service or eCommerce support role.
• Preferred Qualifications: Marketing or IT background SAP Business Warehouse knowledge Product knowledge of industrial gases, welding equipment and safety (PPE) products Prior Experience Using SAP Strongly Preferred

Benefits

• Comprehensive Family Benefits: Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• Support for Parents: Up to 14-week paid child birth benefits.
• Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
• Early Access: Your benefits start after just 30 days of employment.

About Airgas

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment.