Early Intervention Service Coordinator

Serving the Farmington area

About the role

The Early Intervention Service Coordinator supports the System Point of Enter (SPOE) team by performing professional service coordination to families of infants and toddlers within the family’s home, in a manner that reflects CHS’s mission, vision, and values, while ensuring compliance with all State contract requirements.

Responsibilities

• Supports the First Steps SPOE Service areas by providing intake and on-going service coordination to families and children, serving as the Individual Family Service Plan (IFSP) team leader and facilitator of the IFSP process (from intake, eligibility, to IFSP planning).
• Collects the family’s insurance, income, and household information to determine the family’s participation fee and monitor the Family Cost Participation Aging list.
• Demonstrates respect by taking into consideration the capabilities, backgrounds, and cultural differences of families, children, co-workers, and the public consistent with trauma-informed practices.
• Promotes the family capacity model of service delivery by monitoring the delivery of services to ensure that services are provided timely and in accordance with the IFSP.
• Assists families with referrals to available community resources in the coverage area for identified needs, up through the facilitation of a transition plan for children exiting First Steps.
• Participates in activities such as child find, public awareness, recruitment activities, and active engagement as an Early Intervention Team (EIT) member.
• Explains EIT to families, schedules and facilitates EIT meetings, maintains meeting agendas, and documents meeting attendance and minutes in WebSPOE.
• Works independently from a home office with minimal supervision by maintaining accurate, complete, and timely electronic and paper file records, as mandated by the DESE First Steps contract.
• Travels to and from family homes in assigned service area, meets timelines for finalizing meetings, holds IFSP meetings, ensures timely entry of case notes, and submits paper files and reports as requested by the Early Intervention Director.
• Creates team unity by fulfilling and carrying out other duties as assigned by the Early Intervention Director that support the SPOE contract requirements and timelines.

Requirements

• Bachelor’s Degree (BA, BS) in one of the following with one year of documented experience working with families and young children: Early Childhood Special Education, Early Childhood, Elementary Education, Special Education, Child/Human Development, Social Work, Nursing, Psychology, Education Administration, Sociology, Family Science/Studies, Counseling.
• OR Bachelor’s Degree (BA, BS) or higher with three years of documented experience working with families and young children.
• Must have a valid driver’s license.
• Must provide proof of personal valid vehicle insurance.
• Background screenings required prior to start.
• Fingerprinting after starting.

Preferred Qualifications

• Knowledge of Paycom platform, WebSPOE preferred.
• It is preferred that the Service Coordinator live in the primary service area (defined as the “population center of the caseload of a Service Coordinator”).

Skills

• Excellent Excel, Word, and PowerPoint skills.
• Person-centered and policy-supportive.
• Strong working knowledge of First Steps and the DESE contracts.
• Responsible and reliable.
• Strong communication skills, both written and verbal.
• Strong organizational skills.
• Accurate listening.
• Ability to handle constructive criticism and stress well.
• Personal accountability and positive attitude toward others.
• Problem-solving skills and respect for policies.
• Results-oriented thinking and self-starting ability.
• Strong adherence to confidentiality.

Benefits

• Competitive pay
• Medical, Dental, Prescription Drug, Vision, Supplemental, and Life insurance
• Employee Assistance Program (EAP)
• Paid time off
• Flexible Spending Account (FSA)
• Credit Union, Gym Discounts, & Student Loan Forgiveness

Physical Requirements

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Prolonged periods sitting at a desk, working on a computer, and traveling in a vehicle.
• Must be able to lift 10 pounds at times and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision and ability to adjust focus while using the computer.