Early Career Experience Program Manager, Amazon University Talent Acquisition (AUTA)

About the role

Within Amazon University Talent Acquisition (AUTA), the Experience (AUTA-X) team provides a best-in-class internship experience to engage and retain top diverse early career talent. AUTA-X is seeking a Program Manager to support the day-to-day operations across the internship lifecycle globally.

This role will be instrumental in shaping the future of our high touch programming agenda, driving operational excellence, and ensuring the success of our early talent initiatives. The ideal candidate will be able to work effectively at scale, thrive in ambiguous situations, and deliver multiple projects while contributing to a collaborative team environment.

Responsibilities

• Single threaded intern experience oversight for one or more global specialized programming, aligned to AUTA priorities
• Design and scale tailored programming, events and operational excellence mechanisms to enable intern experience, manager experience and conversion goals
• Partnership with other Program Managers to force multiply specialized programming innovations
• Lead escalation deep dives through to resolution for specialized intern, manager and mentor populations
• Monitor performance metrics and survey responses, report on the status of key objectives that affect deliverables and own path to green resolution
• Propose and implement innovative solutions to enhance experience and program outcomes
• Gain operational efficiencies through AI-powered chatbots, ML, and AI-assisted content generation, while maintaining program quality
• Provide customer and programming insights for regular rhythm of business mechanisms including but not limited to 2x2’s, QBRs and lesson learn documents

Requirements

• 4+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Bachelor's degree
• Experience in driving end to end delivery, and communicating results to senior leadership
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

Preferred Qualifications

• Experience in leading large, cross functional projects

Qualifications and Benefits

The base salary range for this position is $74,200.00 - $129,800.00 USD annually in Arlington, VA, and $82,700.00 - $129,800.00 USD annually in Seattle, WA. The Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Amazon also offers comprehensive benefits including health insurance, 401(k) matching, paid time off, and parental leave.

Schedule

This role requires the ability to work across multiple time zones, including AMER, EMEA, APJC, and LATAM, which may result in starting the day earlier or ending the working day later on a regular occurrence to support the global team.

About The Team

At Amazon University Talent Acquisition (AUTA), we're revolutionizing how the world's most innovative company attracts and develops its next generation of leaders. As Amazon's early career pipeline, we manage global university recruiting across internships, full-time roles, and apprenticeships through leading-edge AI technology and strategic partnerships with top universities worldwide.