EAP Clinical Counsellor (Arabic Speaking)

About the role

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories.

Current Opportunity

EAP Counsellor (Arabic Speaking)

Location: Canada - Can be located anywhere in Ontario, British Columbia, Alberta or Quebec.

Onsite/Hybrid/Remote: Hybrid or remote depending on your proximity to our Toronto or Montreal office

Salary: 68,000 CAD a year

Shift hours: Overnight shift

Responsibilities

• Provide single session telephonic and video counselling, in-the-moment support and crisis telephonic management in a supportive, ethical and professional manner while maintaining client-confidentiality.
• Assess clients thoroughly to ensure appropriateness for short-term counselling.
• Absess and manage high risk calls and working closely with individuals at risk.
• Appropriately refer clients to external resources or within WPO as part of our holistic approach.
• Collaboratively develop clear and concise treatment plans for clients.
• Maintain clear clinical and task-oriented documentation in case management system.

Qualifications/Skills

• Social worker, Counselor or Psychologist with accompanying Master’s degree or diploma
• Licensure or clinical certification preferred
• Minimum 2 years direct client-contact providing counseling or mental health services
• Experience providing assessments and/or using clinical assessment tools
• Experience using short-term counselling modalities such as Solution-Focused, CBT, Mindfulness, Integrative, Systemic counselling
• Training in crisis intervention and supporting high risk clients beneficial
• Ability to work with clients presenting with substance abuse, situations of crisis, mental health symptoms and/or family/relationship-related concerns impacting personal or work performance

What we offer

• Paid Time Off
• Life Insurance
• Employer Pension Contribution
• Travel Reimbursement
• Extended healthcare, dental and vision benefits
• Life insurance, AD&D and Long-term disability insurance
• Monthly clinical supervision
• Supervision stipend
• Training/tuition reimbursement
• Access to professional monthly clinical development webinars & professional development workshops
• Gym Reimbursement
• Wellness rewards
• Access to EAP benefits and all WPO services
• Mentorship Program
• 24/7 support for risk calls
• Employee exchange programme
• Comprehensive training provided for this position

Benefits

• Human-Powered Care
• The WPO Global Experience

At Workplace Options

We don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well.

Examples of our benefits and commitment to employee wellbeing include:

• Paid Time Off
• Life Insurance
• Employer Pension Contribution
• Travel Reimbursement
• Extended healthcare, dental and vision benefits
• Life insurance, AD&D and Long-term disability insurance
• Monthly clinical supervision
• Supervision stipend
• Training/tuition reimbursement
• Access to professional monthly clinical development webinars & professional development workshops
• Gym Reimbursement
• Wellness rewards
• Access to EAP benefits and all WPO services
• Mentorship Program
• 24/7 support for risk calls
• Employee exchange programme
• Comprehensive training provided for this position

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring.