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Jobs · OTHR · North Carolina

E911 Telecommunicator

City of Santa Fe Springs · Burgaw, NC · 1 mo ago
OTHRFull-time

Essential Functions

  • Receives routine and emergency telephone calls and personal requests for assistance concerning crimes, public utilities, or general information concerning addresses and nature of problems.
  • Deciphers, prioritizes, and gathers information from callers.
  • Guides dispatched personnel by utilizing the mapping system.
  • Dispatches personnel after hours for emergencies; dispatches specialized units.
  • Receives and transmits information and messages.
  • Operates Division of Criminal Information (DCI) terminal to send and receive messages regarding criminal histories, vehicle identification, missing persons, license plate records and driver histories and related work; enters and removes data from the database.
  • Maintains an in-house computer database and communications logs and reports.
  • Performs general maintenance and custodial duties.

Knowledge, Skills, Abilities, Education & Experience

  • General knowledge of the methods of operating the communications system;
  • General knowledge of radio and teletype procedures;
  • General knowledge of the geography of the County and location of important buildings;
  • Ability to type at a reasonable rate of speed;
  • Ability to speak distinctly;
  • Ability to utilize computer aided dispatching and networking software;
  • Ability to deal courteously with the public under stressful conditions;
  • Ability to establish and maintain effective working relationships with associates and the general public.

Qualifications

  • High school diploma or GED, or equivalent combination of education and experience.
  • Valid driver's license in the State of North Carolina.

Benefits

Pender County offers a variety of benefits including:

  • Health, dental, vision, life insurance;
  • Optional life and disability insurance plans;
  • Flexible spending account;
  • Retailer retirement program;
  • 401(k) program;
  • Deferred compensation program;
  • Credit union membership;
  • An employee assistance program.

Required Question

01 I am able to complete the essential functions of my job with or without a reasonable accommodation. yes
no

02 Do you have a North Carolina driver license, a valid driver license from another state due to military exemption, or the ability to obtain a North Carolina driver license within 30 days of hire? yes
no

03 Do you have general knowledge of the methods of operating the communications system; general knowledge of radio and teletype procedures; general knowledge of the geography of the County and location of important buildings; ability to type at a reasonable rate of speed; ability to speak distinctly; ability to utilize computer aided dispatching and networking software; ability to deal courteously with the public under stressful conditions; ability to establish and maintain effective working relationships with associates and the general public. yes
no

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