E-commerce Virtual Assistant / 12 hours ago

Key Responsibilities

• Create, update, and optimize product listings across e-commerce platforms.
• Process customer orders and monitor order fulfillment.
• Respond to customer inquiries via email, chat, or marketplace messaging systems.
• Maintain accurate inventory levels and update product availability.
• Conduct product and competitor research to identify new opportunities.
• Generate sales, inventory, and performance reports.
• Monitor product pricing and marketplace compliance.
• Cook with suppliers, fulfillment centers, and internal teams as needed.
• Ensure accurate product information, images, and descriptions are maintained across all platforms.

Requirements

• 2+ years of experience in e-commerce, marketplace management, or a related role.
• Experience working with platforms such as Shopify, Amazon Seller Central, Walmart Marketplace, Etsy, eBay, or similar.
• Customer service experience with strong problem-solving skills.
• Proficiency with Microsoft Excel or Google Sheets.
• Strong attention to detail and organizational skills.
• Excellent written and verbal English communication skills.
• Ability to manage multiple priorities in a fast-paced remote environment.
• Reliable internet connection and a dedicated home office setup.
• English proficiency at a C1 level or higher (written and verbal) with a slight to neutral accent.
• Availability to work during Eastern Time (ET) business hours.

Preferred Qualifications

• Experience with inventory management software such as Cin7, Zoho Inventory, Fishbowl, or similar.
• Experience with product research tools such as Helium 10, Jungle Scout, Keepa, or similar.
• Familiarity with listing optimization and basic SEO for e-commerce marketplaces.
• Experience managing multiple online stores simultaneously.
• Knowledge of order fulfillment processes, shipping platforms, and logistics.
• Experience supporting U.S.-based e-commerce businesses.
• Associate's or bachelor's degree in business administration, Marketing, E-commerce, or a related field (preferred but not required).
• Familiarity with AI productivity tools such as ChatGPT, Claude, or Microsoft Copilot to improve workflow efficiency.

Benefits

• Opportunity to work on diverse and exciting projects.
• S supportive and collaborative work environment.
• Weekly payments.
• Weekends off.
• Growth opportunities.