E-Commerce Manager, Sephora.com

COTY is looking for smart leaders who are tenacious, passionate, and fearlessly kind to join the US eCommerce team. This role supports the acceleration of Coty’s Prestige portfolio across Sephora.com and maximizes performance across the broader Sephora ecosystem.

About the role

The E-Retail Manager will serve as the primary day-to-day owner of the Sephora business, leveraging insights from the Sephora portal and partnering cross-functionally with Sales, Brand Teams, Influencer & Advocacy, National Media, Retail Media, and E-Merchandising to drive digital growth through strong commercial execution and data-driven decision making.

Responsibilities

• Own online sales performance tracking for Sephora.com
• Analyze Sephora portal reporting and digital KPIs (traffic, conversion, AOV, etc.) to drive data-driven recommendations and business decisions
• Deliver weekly sales and performance analysis, identifying trends, performance shifts, risks, and growth opportunities
• Manage detailed side-by-side analyses to understand changes in performance and clearly document Sephora-led and brand-led initiatives
• Lead Sephora-specific digital go-to-market strategy, aligning launches, programs, and priorities to Sephora moments and tentpole events
• Partner cross-functionally with Influencer & Advocacy and National Media teams to identify and activate traffic-driving levers
• Partner with Sephora and external partners to activate and optimize Sephora Media Network campaigns in support of sales and traffic goals
• Own planning and execution of sampling initiatives in partnership with Omni Sales and Brand teams
• Manage retail media trackers and partner with Finance on budgets and pacing
• Partner with E-Merchandising and Creative teams to deliver best-in-class Sephora assets, PDP optimization, and onsite execution aligned to Sephora standards
• Ensure content and merchandising align with Sephora best practices, calendar priorities, and evolving platform expectations
• Capture and organize site screenshots, exposures, and execution details for leadership decks, recaps, and competitive tracking
• Collaborate closely with Sales, Trade Marketing, Brand Teams, and Sephora partners to align priorities, timing, and execution
• Support forecasts, business reviews, go-to-market planning, and ad hoc analysis
• Develop clear, accurate, leadership-ready PowerPoint presentations and decks
• Present confidently in team and cross-functional forums, clearly articulating insights, implications, and recommendations

Requirements

• 3–5 years of experience working with Sephora eCommerce, e-retail, or digital sales
• Strong knowledge of Sephora’s business, digital ecosystem, media offerings, and ways to win on Sephora.com
• Experience analyzing retailer reporting and translating insights into actionable, performance-driving recommendations
• Strong analytical skills with comfort assessing sales and traffic trends, shifts, risks, and opportunities
• Advanced PowerPoint and Excel skills, with experience building polished, leadership-ready presentations
• Highly organized and detail-oriented, with the ability to manage multiple trackers, reports, and initiatives simultaneously
• Strong communication skills and comfort presenting to internal and cross-functional partners
• Collaborative, proactive team player with strong cross-functional partnership skills
• Bachelor’s degree

Qualifications

• Prior experience working directly within the Sephora portal or Sephora reporting tools
• Exposure to Sephora Media Network, app strategies, sampling, or digital promotional programs
• Understanding of traffic drivers, conversion levers, and media performance within the Sephora ecosystem

Benefits

• Health, dental, vision, and disability insurance
• 401(k) with generous employer match
• Paid time off and Summer Fridays
• Parental leave
• Tuition reimbursement
• Hybrid work arrangements (up to 50% remote)

Pay

Base Salary Range: $100,000 - $130,000