E-Billing Coordinator (Multiple Offices)

Job Summary

The E-Billing Coordinator is a key member of the E-Billing Team and owns the day-to-day electronic billing workflow for a portfolio of clients across multiple vendor platforms. The role covers the full lifecycle: matter and timekeeper setup, invoice preparation and submission, rejection and appeal resolution, payment tracking, and reporting.

Essential Functions

• Prepare, submit, and monitor electronic invoices across multiple e-billing vendor platforms.
• Set up matters, timekeepers, rates, and budgets in Aderant and vendor portals.
• Generate and validate LEDES files (1998B, 1998BI, XML) to meet client specifications.
• Resolve rejections and appeals with clear, professional communication.
• Maintain tracking spreadsheets and reporting on billing activity, submissions, and outstanding balances.

Required Qualifications

• Minimum three years of e-billing experience in a mid- to large-size law firm, with hands-on proficiency across multiple e-billing vendor platforms (Legal Tracker, CounselLink, Collaborati, TyMetrix 360, Passport, Legal-X, and comparable).
• Working knowledge of Aderant or Elite billing systems.
• Strong understanding of LEDES formats including LEDES 1998B, 1998BI, and XML, and of UTBMS task and activity codes.
• Ability to troubleshoot coding, formatting, and technical issues related to LEDES files and e-billing vendor platforms.
• Excellent written and verbal communication skills, with the ability to correspond professionally with attorneys, clients, and internal stakeholders at all levels.
• Strong organizational skills and the ability to manage competing priorities, follow through on open items, and meet deadlines consistently.
• Professional, service-oriented mindset with a genuine commitment to quality and responsiveness.
• Demonstrated ability to work both independently and collaboratively within a team environment.
• Intellectual curiosity and a proactive approach to learning new systems, processes, and best practices.

Preferred Qualifications

• Experience with BillBlast or eBillingHub.
• Familiarity with insurance-related e-billing requirements.
• Working proficiency with AI tools and emerging technologies applied to billing operations.

Education

Required: High School Diploma
Preferred: Bachelor's Degree

Required Computer/Software Knowledge

• Hands-on proficiency across multiple e-billing vendor platforms.
• Advanced Microsoft Excel, including VLOOKUP/XLOOKUP, pivot tables, formulas, data validation, conditional formatting, and report reconciliation.
• Intermediate to advanced proficiency with Microsoft Outlook and Word.
• Advanced typing skills (60+ WPM).

Preferred Experience

• Experience with BillBlast or eBillingHub.
• Familiarity with AI tools applied to billing operations.
• Experience with NetDocs.