Dutch Wonderland Park Services Team Member - Happy Hauntings

Roles & Responsibilities

• Maintain the cleanliness of the park in both outdoor areas and indoor office spaces
• Execute cleaning tasks as outlined in training and Standard Operating Procedures
• Complete regular and rotating weekly cleaning tasks as assigned during shift periods
• Diligently clean and disinfect public areas including, but not limited to, outdoor park areas and walkways, restrooms, offices, food stands, employee dining facilities, ride areas, and lockers
• Provide exceptional guest service by assisting guests with their questions or issues
• Ensure the park pathways are litter free
• Return food trays to food stands and maintain clean condiment and food line areas
• Accurately and promptly report maintenance problems to proper authorities
• Preserve landscaping of park (pulling weeds, watering flowers)
• Ensure benches and flowerbeds are clean and free of debris
• Properly handle, label, and store cleaning chemicals and supplies
• Protect guests' belongings, deliver lost and found items immediately
• Proactively monitor the park for safety hazards (e.g. wet floors, tripping hazards, etc.)
• Maintain records on all work completed and safety inspections
• Ensure ADA standards are met in each location
• All other duties and special projects assigned by leadership

Requirements

• Must be at least 16 years of age to comply with PA Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from work for your scheduled shift
• Must possess strong attention to detail and desire to keep park clean and presentable
• Must display a positive attitude, eagerness to learn, and professional image in compliance with all park guidelines
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Must follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements

• Ability to stand, walk, stoop, twist, kneel, bend, or squat for long periods of time
• Ability to remain on feet for majority of the workday
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
• Ability to consistently use hands to grasp, control, move objects/tools
• Ability to see details of objects that are more than a few feet away

Working Conditions

• Frequent exposure to all outdoor and indoor areas of the park
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to constant repetitive motion, high noise levels, flashing lights, highly populated areas, and exposure to various cleaning chemicals
• Subject to frequent interruptions and requests that may require reprioritization of activities