Dutch Wonderland Entertainment Happy Hauntings and Winter Wonderland Performer

About Us

Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with over 40 leading attractions and immersive experiences that reach audiences worldwide. While each brand offers something unique, all are united by a shared purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality®—the intersection of heart and hospitality.

About the Role

Dutch Wonderland is looking for energetic, outgoing performers to create memorable experiences for our guests through character appearances, interactive entertainment, and immersive performances during our Happy Hauntings and Winter Wonderland events.

Responsibilities

• Proactive engagement with guests to create positive, memorable, immersive character performances
• Follow all performance procedures and protocols as presented during Dutch Wonderland character training
• Execute all performances and activities as scripted, designed, or rehearsed by Dutch Wonderland
• Maintain personal hygiene and wear required layers to help maintain shared costumes
• Follow all property policies and procedures and appropriately refer guest concerns to leadership
• Proactively assist in the upkeep and maintenance of a safe, clean, and organized work environment
• Assist with cleaning and maintaining assigned work areas, performance spaces, and shared costume areas using approved cleaning products and procedures
• Delight each guest by providing exceptional customer service, conveying a positive and friendly attitude, and engaging with guests in a fun and exciting manner
• Immediately report safety hazards, injuries, guest incidents, costume concerns, or other operational concerns to leadership
• Perform all other duties assigned by leadership

Requirements

• Must successfully pass an audition
• Ability to immerse in role and remain in character in all guest-facing areas
• Must possess strong cardio endurance, physical storytelling abilities, and performance energy
• Must be playful, outgoing, friendly, and convey a positive, guest-centric attitude
• Must possess effective verbal and non-verbal acting and communication skills
• Must be at least 16 years of age. Performers under 18 must meet all Pennsylvania Child Labor Act requirements, including obtaining the required special performance permit prior to rehearsal or performance
• Must obtain all legally required Pennsylvania permits and approvals before participating in rehearsals or performances
• Ability to work during park operations schedule, including evenings, weekends, and holidays
• Ability to attend rehearsals outside of park operating hours
• Must have reliable transportation to and from work for all scheduled shifts
• Must comply with all grooming standards, uniform and/or costume requirements
• Ability to follow direction, multi-task, and work as part of a fast-paced team

Qualifications

• No education requirements for this position
• Previous acting or costume character experience is desired but not required
• Some level of customer service experience is helpful but not required
• Theater for Young Audience and/or physical theater performance experience helpful but not required
• Previous work in youth-centric programs and/or companies helpful but not required
• Ability to communicate effectively in English with guests, coworkers, and leadership. Bilingual skills, including Spanish, are a plus

Physical Requirements

• Ability to stand, walk, and remain on feet for the majority of the workday
• Ability to wear assigned costume for extended periods of time
• Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to perform in costumes that may have limited sight lines
• Ability to occasionally lift, carry, push, or pull up to 40 pounds, with or without reasonable accommodation
• Ability to safely and effectively perform assigned character roles while wearing the required costumes with specific fit, visibility, mobility, or weight-distribution requirements
• Many character roles require a height between 5’5” and 5’10”

Working Conditions

• Frequent exposure to outdoor and indoor areas of the park
• Frequent exposure to variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Subject to frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments

Benefits

Team Member Benefits available (details not specified in the posting).