Ductless Technical Specialist
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We need headings
for each section. We need to not repeat job title as heading. We need to output only HTML fragment. Let's craft sections:
About the role
with mission statement paragraph(s). Could combine duplicate but keep unique content. We'll include a concise paragraph capturing mission: "Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world." We could also mention location: Mid-Atlantic Trane hiring Ductless Technical Specialist. But that's more about role. Could include in About the role. Better: About the role includes mission and position description: "Mid-Atlantic Trane is hiring a Ductless Technical Specialist to join the team. In this position you will work closely with our contractor customers and internal fulfillment team to ensure proper installation and startup of Trane VRF and Ductless products." Let's combine. Responsibilities: list from "What Will You Do". Items: - Participate in VRF/Ductless post sales product success. - Monitor, and measure process and process measurements to effectively and efficiently meet customer needs regarding all post sales ductless activity including but not limited to startup and beyond. - Maintain customer satisfaction by investigating concerns, advising corrective action, and communicating with customers, and co-workers. - Provide commercial and high-level technical product sales training to area office personnel and customers as required. - Conduct field training for customers in the installation and troubleshooting of VRF and Ductless products. - Ability to troubleshoot VRF and Ductless products. - Assist customers in the startup and commissioning of VRF and ductless products. - Build consultative relationships and trust with owners and contracting customers. - Support area office performance by coaching sales personnel in competent VRF product sales, application, and customer support. - Administration of warranty process and all post sales activity for ductless business. - Participate in the METUS DSG program as a representative for your area/region. - Work with submittals and equipment selections to support internal and external business processes. - Proactively communicate with all stakeholders while working with various projects and provide detailed reports. - Engage and build relationships with various resources throughout METUS and Trane. - May be required to become a certified technical trainer. We need to ensure each as - .
Requirements: from "What will you bring?":
- Minimum of 5 years of HVAC installation, service and/or troubleshooting
- VRF Experience is preferred, but not an absolute requirement
- Working knowledge of all facets of construction including mechanical, electrical, plumbing systems, etc. preferred.
- Must be able to travel throughout assigned territory
- Great public speaking and presenting experience is required
- This is primarily a field support role, with daily travel is required. Overnight travel to meet the business needs.
- Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to: DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.
We could combine travel statements.
Qualifications maybe same as requirements; but we can keep Requirements section.
Skills: maybe public speaking, troubleshooting, etc. Could be separate but we can incorporate into Requirements.
Benefits: from "Thrive At Work And At Home Benefits..." paragraph.
Pay: salary range $78,406.66 - $109,479.99, compensation type Salary, Incentive Eligible Yes, Sales Commission Eligible No.
Schedule: On-Site (5 days). Also mention daily travel, overnight travel maybe but schedule is On-site 5 days.
We should not include duplicated lines like "Be a part of our mission!" repeated.
We need to remove safety sensitive role? It's substantive but maybe not a standard heading; could be included in Requirements or a separate note. But we have no heading for safety; we could include in Requirements as a bullet: "Safety Sensitive Role: Yes; may require additional drug screening." However the instruction: include a section ONLY when posting has real, specific content for it. Safety Sensitive Role is specific content. Could add a section "Safety" but not in allowed headings list. The allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we should map safety into Requirements or Qualifications. Probably Requirements.
We also need to remove EEO boilerplate.
Now craft HTML.
We'll produce:
About the role
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. Mid-Atlantic Trane is hiring a Ductless Technical Specialist to join the team. In this position you will work closely with our contractor customers and internal fulfillment team to ensure proper installation and startup of Trane VRF and Ductless products.
Responsibilities
- Participate in VRF/Ductless post sales product success.
- Monitor, and measure process and process measurements to effectively and efficiently meet customer needs regarding all post sales ductless activity including but not limited to startup and beyond.
- Maintain customer satisfaction by investigating concerns, advising corrective action, and communicating with customers, and co-workers.
- Provide commercial and high-level technical product sales training to area office personnel and customers as required.
- Conduct field training for customers in the installation and troubleshooting of VRF and Ductless products.
- Ability to troubleshoot VRF and Ductless products.
- Assist customers in the startup and commissioning of VRF and ductless products.
- Build consultative relationships and trust with owners and contracting customers.
- Support area office performance by coaching sales personnel in competent VRF product sales, application, and customer support.
- Administration of warranty process and all post sales activity for ductless business.
- Participate in the METUS DSG program as a representative for your area/region.
- Work with submittals and equipment selections to support internal and external business processes.
- Proactively communicate with all stakeholders while working with various projects and provide detailed reports.
- Engage and build relationships with various resources throughout METUS and Trane.
- May be required to become a certified technical trainer.
Requirements
- Minimum of 5 years of HVAC installation, service and/or troubleshooting.
- VRF experience is preferred, but not an absolute requirement.
- Working knowledge of all facets of construction including mechanical, electrical, plumbing systems, etc. preferred.
- Must be able to travel throughout assigned territory; daily travel required with overnight travel as needed.
- Great public speaking and presenting experience is required.
- Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations (e.g., DUI, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years).
- Safety Sensitive Role: Yes; may require additional drug screening.
Benefits
Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs with generous incentives. Family building benefits include fertility coverage and adoption/surrogacy assistance. Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave. 401K match, educational and training opportunities through company programs, tuition assistance