Duchess Store Manager

Lead with purpose. Build a legacy. Grow with a company that’s been serving communities for over 60 years. At Duchess, our Store Managers are more than operational leaders—they’re mentors, motivators, and the heartbeat of our stores. For six decades, we’ve built lasting relationships with our customers and communities, and our Store Managers carry that tradition forward every day.

Responsibilities

• Oversee all aspects of store operations, including staffing, inventory, and financial performance
• Hire, train, and develop a high-performing team that reflects our values and commitment to service
• Foster a clean, safe, and welcoming environment for customers and employees
• Build strong relationships with vendors, customers, and the local community
• Monitor key performance indicators and implement strategies to drive growth
• Lead by example—modeling honesty, respect, and a customer-first mindset every shift
• Ensure compliance with company policies, safety standards, and food service regulations
• Perform physical tasks including walking, standing, squatting, lifting, carrying, and reaching
• Work in demanding circumstances including variable temperatures, indoors and outdoors

Requirements

• High school diploma or equivalent required; college degree preferred
• 2+ years of management experience in retail, food service, or customer-facing roles
• ServeSafe certification—required or willingness to obtain
• Familiar with POS systems, scheduling tools, and basic software (Word, Excel, Email)

Skills

• Leadership—a natural coach who motivates teams, builds trust, and leads by example
• Operational know-how—skilled in inventory, scheduling, cash handling, and vendor relations
• Problem-solving mindset—quick on your feet, calm under pressure, and solution-oriented
• Values-driven—committed to honesty, respect, and creating a store that reflects our community-first mission

Benefits

• Health, dental, and vision insurance
• Employer-paid life insurance
• Weekly pay
• 401(k) with company match
• Paid time off
• Monthly bonuses for hitting key goals

Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986.