Dual Rate - Poker Dealer/Floor

Key Responsibilities

• Professionally deal a variety of poker games including: No Limit Hold’em, Pot Limit Omaha, Big O, Mixed Games, and other specialty poker variants as assigned.
• Accurately control and maintain the action of the game at all times.
• Ensure proper procedures, betting structures, and game protection are consistently followed.
• Maintain game pace while creating a welcoming and enjoyable atmosphere for members and guests.
• Manage pots, side pots, rake/time collections, and chip handling accurately.
• Announce action clearly and professionally.
• Monitor player behavior and immediately report irregularities or concerns to Poker Floor leadership.
• Uphold all Palace Poker policies, procedures, and responsible gaming standards.
• Oversee live cash games and tournament operations to ensure efficient, fair, and professional gameplay.
• Open, balance, and manage poker tables based on business demand.
• Handle player disputes and rulings professionally and consistently.
• Assist with player seating, waitlists, transfers, and game flow.
• Carefully coordinate tournament registrations, seating assignments, breaks, payouts, and final table procedures.
• Support dealers with procedural questions and operational guidance.
• Deliver elevated customer service while maintaining a calm and authoritative presence.
• Work closely with management, cage, member services, food & beverage, and security teams.
• Ensure compliance with all Texas social club operational guidelines, AML/Title 31 standards, and internal controls.
• Assist with livestream table coordination and featured game operations when applicable.

Qualifications

• Minimum 2 years of poker dealing experience required.
• Prior Poker Floor, Brush, Tournament Director, or supervisory experience strongly preferred.
• Extensive knowledge of poker rules, procedures, and game protection.
• Strong communication and conflict-resolution skills.
• Ability to multitask in a high-volume environment.
• Professional appearance and demeanor required.
• Must possess strong math and chip-handling skills.
• Ability to work flexible schedules including nights, weekends, holidays, and major tournament series.
• Team-oriented mindset with a positive attitude and leadership mentality.
• Ability to stand for extended periods and work in a fast-paced environment.
• Experience in Texas poker clubs or casino poker rooms.
• Tournament operations experience.
• Familiarity with PokerAtlas or similar poker room management systems.
• Experience with livestream or featured table operations.
• Hospitality or luxury service background.
• Competitive dual-rate compensation structure.
• Opportunities for advancement within Poker Operations leadership.
• Dynamic, high-energy work environment.
• Exposure to major tournament series, livestream productions, and premier poker events.
• Team-oriented culture focused on professionalism, hospitality, and growth.
• Flexible scheduling opportunities.