Dual Rate Dealer Floor Supervisor- F/T (36850)

About the Role

Responsible for the day-to-day operations of the Table Games, including dealing cards, selling chips, paying customers, collecting bets, and verifying fills/credits. This position serves dual roles as both a Floor Supervisor and a Dealer.

Responsibilities

• As a Floor Supervisor:
  • Adhere to all aspects of the Anti-Money Laundering (AML) Program, including Title 31 Cash Transactions, Suspicious Activity Reporting, and Customer Identification requirements.
  • Monitor the performance of subordinates to ensure adherence to casino policies and procedures.
  • Approve and oversee count table inventory at the beginning and end of shifts.
  • Facilitate replenishment of chips.
  • Supervise issuance of cards.
  • Instruct personnel on table assignments.
  • Handle minor guest complaints.
  • Maintain the integrity of Table Games.
  • Assist the Shift Manager with gaming operations.
  • Perform duties assigned by the Shift Manager.
• As a Dealer:
  • Adhere to all aspects of the Anti-Money Laundering (AML) Program, including Title 31 Cash Transactions, Suspicious Activity Reporting, and Customer Identification requirements.
  • Perform all duties and responsibilities of a Poker and 21 Dealer.

Supervisory Responsibilities

When acting as a Floor Supervisor, directly supervises dealers. Responsibilities include planning, assigning, and directing work; providing input on performance appraisals; rewarding and disciplining employees; and addressing complaints and resolving problems.

Requirements

• One or more years of experience and/or training, or an equivalent combination of education and experience.
• Must pass a Dealer audition and proficiency test.
• Must be able to communicate in English.
• Must possess the ability to differentiate chip colors and their appropriate values.

Working Conditions

• Must be able to stand, move, and work throughout the property, including walking up to 1 mile, climbing stairs, and sitting at a desk/workstation for the duration of the shift.
• Must be able to work in a smoke-filled environment.
• Noise levels vary from moderate in office environments to louder in the casino environment.
• Must be able to grasp, bend, lift, and/or carry goods weighing a minimum of 25 lbs. intermittently.
• Requires sufficient hand dexterity to use office equipment, including computers, calculators, and multi-line telephones.