Dual Hotel General Manager - Baton Rouge, LA

About the role

The Dual Hotel General Manager serves as the senior on-site leader responsible for the overall success of two assigned hotel properties in Baton Rouge, Louisiana. This position provides strategic leadership across all hotel operations while driving financial performance, guest satisfaction, associate engagement, and operational excellence in accordance with PAH Management and brand standards.

Responsibilities

• Lead all day-to-day operations across both assigned hotel properties, ensuring exceptional guest experiences and operational consistency.
• Provide leadership, coaching, and support to department managers while promoting collaboration and accountability across all hotel departments.
• Conduct routine property inspections to ensure guest rooms, public areas, back-of-house operations, and hotel grounds consistently meet PAH Management and brand standards.
• Oversee preventive maintenance programs and capital improvement initiatives in partnership with Engineering and Housekeeping leadership.
• Maintain a visible leadership presence throughout both hotels by engaging with guests, associates, and department leaders.
• Assume full responsibility for the financial performance of both hotels, including revenue growth, profitability, labor management, and expense control.
• Develop, monitor, and manage annual operating budgets, labor plans, and departmental productivity goals.
• Prepare monthly forecasts and financial reforecasts by analyzing occupancy, ADR, RevPAR, revenues, and operating expenses.
• Review financial statements and operational reports to identify trends, develop action plans, and improve hotel performance.
• Recruit, interview, hire, coach, mentor, and develop department managers and hotel associates.
• Motivate, coach, counsel, and hold managers accountable in accordance with PAH’s SOPs.
• Play an active role in the property’s sales efforts — calling on top accounts, hosting client receptions, and engaging on-site contacts regularly.

Requirements

• Minimum six (6) years of progressive hotel leadership experience with increasing operational responsibility; OR 4-year degree in Hospitality Management, Business Administration, or related field with 4–5 years of hotel management experience; OR 2-year degree in a related field with 5–6 years of progressive hotel management experience.
• Previous General Manager experience within a hotel environment.
• Proficiency with Microsoft Office Suite, hotel property management systems, and financial reporting tools.
• Valid driver's license for the state of Louisiana.

Preferred Qualifications

• Previous dual-property or multi-unit hotel management experience.
• Marriott or Hilton brand experience.
• Strong understanding of revenue management, budgeting, forecasting, and labor productivity.
• Experience leading brand quality assurance inspections and operational audits.

Work Environment and Physical Requirements

This position is based on property in Baton Rouge, Louisiana, with responsibility for two assigned hotel properties. Regular travel between assigned hotels is required throughout the workweek. Must be available to work a flexible schedule, including mornings, evenings, weekends, holidays, and extended hours as business needs require.

Ability to move throughout guest rooms, public areas, meeting spaces, back-of-house operations, and hotel grounds while conducting inspections and supporting hotel operations. Frequently stand, walk, climb stairs, bend, kneel, stoop, and reach while performing leadership responsibilities.

Benefits

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability
• 401(k) Retirement Plan
• Term Life and AD&D Insurance
• Employee Incentive Program
• Voluntary Life Insurance (self, spouse, and child)
• Hotel Stay Perks (Marriott and Hilton programs)
• Accident, Critical Illness, and Hospital Indemnity Insurance
• Educational Reimbursement
• Paid Time Off
• Manager in Training Program (where applicable)

Pay

PAH Management offers a competitive base salary/pay commensurate with experience.