Dual Enrollment Success Coach

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as liaison between high schools and the College for new, current, and returning dual enrollment students by providing consistent, accurate, and timely information about dual enrollment pathways, academies, events, and programs.
• Maintain active communication with high school counselors, administrators, academic advisors, and dual enrollment faculty in support of dual enrollment students.
• Cook up dual enrollment student scheduling across institutions and facilitate seamless integration of high school and college course schedules, certifying that scheduling enables students to meet graduation requirements while maximizing dual enrollment opportunities.
• Ensure that classes align with both high school and college calendars.
• Cook up and participate in programs and informational sessions related to student enrollment, orientation, and promotional events for students and families.
• Organize and participate in programs and informational sessions related to student enrollment, orientation, and promotional events for students and families.
• Ensure accuracy of all dual enrollment academy information, including program curricula, on the College website, Course Catalog, and all programmatic marketing materials.
• Collaborate with campus offices, including Academic Advising, Enrollment Services, and Information Technology, to support dual enrollment students, address parental concerns, and other requests.
• Work with the Bursar's Office to facilitate the completion of parent release forms and ensure timely student payments.
• Perform other duties as assigned.

ESSENTIAL KNOWLEDGE AND SKILLS

• Bachelor's degree required.
• 1-2 years' experience working in a student success environment required.
• Ability to travel, work nights and weekends as needed.
• Demonstrated commitment to diversity.
• Evidence of strong presentation, written, verbal and interpersonal communication skills.
• Understanding of the Community College mission/philosophy, practice and population.
• Demonstrated ability to work with administrative computer hardware and software.
• Demonstrated leadership skills.
• Demonstrated critical thinking and ability to creatively solve problems.
• Ability to work in a fast-paced environment.
• Specialized Knowledge & Skills:
• Demonstrated success in making higher educational opportunities accessible to underrepresented and non-traditional students.
• Demonstrated success in relationship building and community outreach.
• Demonstrated success in event management, planning and execution.
• Demonstrated experience working with Constituent Relationship Management (CRM) tools to support student success and retention.

Pay

$52,000.00 - $58,000.00 Annually

Schedule

Regular Full-Time

Location

Pottstown