DSO National Account Manager

Key Responsibilities

• Own and manage relationships with executive and C-suite stakeholders within assigned Elite and Super Elite DSOs.
• Develop and execute strategic account plans that drive revenue, reach, engagement, and long-term partnership growth.
• Identify opportunities to expand Haleon's presence through new programs, educational initiatives, and business partnerships.
• Conduct regular business reviews and strategic planning sessions with customer leadership teams.
• Lead annual and multi-year growth planning for assigned accounts.
• Negotiate and manage strategic partnership agreements.
• Lead agreement renewals, amendments, and implementation of contractual commitments.
• Secure new DSO partnership opportunities.
• Ensure contractual obligations, promotional programs, and customer commitments are successfully executed.
• Monitor partnership performance and recommend actions to maximize ROI.
• Analyze sales performance, customer engagement, share trends, and business opportunities using CRM and Power BI tools.
• Maintain accurate forecasting, opportunity management, and account documentation.
• Monitor partnership ROI and recommend optimization strategies.
• Deliver executive summaries, monthly business updates, and performance reviews.
• Represent Haleon at industry conferences, DSO meetings, trade shows, and strategic partner events.
• Maintain deep understanding of DSO industry trends, consolidation activity, competitive dynamics, and emerging opportunities.
• Share insights with senior leadership and field teams to strengthen Haleon's DSO strategy.

Basic Qualifications

• Bachelor's degree or Registered Dental Hygienist license.
• 5+ years of sales, account management, national accounts, healthcare, dental, pharmaceutical, or CPG experience.
• Demonstrated success managing complex strategic accounts.
• Strong business planning, negotiation, and presentation skills.
• Experience working cross-functionally in a matrix organization.
• Ability to analyze data and translate insights into business actions.
• Ability to travel 50-60% of time.

Preferred Qualifications

• Dental, oral healthcare, healthcare professional, or DSO experience.
• National Account Manager experience.
• Experience engaging C-suite and executive stakeholders.