DSHS WSH Program Coordinator - Centralized Staffing Coordinator

Western State Hospital in Lakewood, WA, is seeking a detail-oriented Program Coordinator (Centralized Staffing Coordinator) to join the Nursing team. This role manages and implements nursing staff schedules using the hospital’s electronic scheduling system, ensuring accurate tracking of staff absences and coordinating with Registered Nurses to maintain efficient staffing.

About Western State Hospital

Located in Lakewood, Washington, Western State Hospital is one of the largest psychiatric hospitals in the state, providing inpatient mental health treatment for individuals with serious or long-term psychiatric conditions. Established in 1871, the hospital offers comprehensive psychiatric care, treatment, and rehabilitation services as part of the Department of Social and Health Services. The hospital supports patients in stabilizing, recovering, and reintegrating into the community through compassionate, evidence-based care.

Responsibilities

• Collaborate with RN3/RN4 staff to plan and manage daily, weekly, and monthly staffing needs, adjusting for hospital acuity and staff absences.
• Monitor and track employee leave, including L&I, vacations, redeployments, and non-permanent positions, ensuring accurate recording and compliance with CBAs and legal requirements.
• Analyze attendance data and provide managers with reports on leave patterns and concerns.
• Anticipate and resolve potential staffing conflicts by forecasting needs and managing overtime assignments in accordance with CBAs and hospital policies.
• Work with the Training Department to maintain appropriate staffing during training periods using float pool, on-call, and overtime resources.
• Consult with supervisors and managers to identify scheduling issues, recommend solutions, and support staffing goals.
• Assist in developing staffing procedures and preparing comprehensive reports on overtime, leave usage, and on-call needs.

Requirements

• Ability to multitask and stay organized in a fast-paced, interruption-heavy environment.
• Strong interpersonal skills to build rapport with peers and managers.
• Experience with electronic scheduling systems and proficiency in Microsoft Word and Excel.
• Ability to work independently and manage priorities effectively.
• Commitment to maintaining confidentiality and handling sensitive information.
• High school diploma or equivalent and at least two years of experience in the program specialty or equivalent education and/or experience.

Benefits

• Opportunities performed on-site at this work location at least three days a week may be eligible for an additional 5% premium pay.
• Pierce County employees are eligible to receive an Orca Card for transportation needs.

Prior to hire, a background check including criminal record history may be conducted. Employees driving on state business must have a valid driver’s license and liability insurance if using a privately owned vehicle.