Centralized Staffing Supervisor WFH

Job Summary and Qualifications

The Staffing Supervisor provides leadership and supervision for the staffing aspects of the operations for HWS Regional and Satellite offices. At the Direction of the Director of Staffing, the Staffing Supervisor is responsible for ensuring compliance with current Federal, State and Local Standards, HCA Corporate guidelines and Joint Commission regulations that govern business operations and human resources functions.

Responsibilities

• Anticipate and provide resolution to issues based on the needs and expectations of our customers.
• Collaborates with HCA facility management teams on corrective actions.
• Provides coaching and counseling to network employees and follows chain of command to get issues resolved.
• Maintains confidentiality and appropriate access of all employee information.
• Participates in special projects as needed and performs other duties as assigned.
• Responds to supervisor and co-workers requests for information and assistance in cooperative manner and within appropriate time frame.
• Channels concerns appropriately thru chain of command, deals with conflict appropriately in a private manner.

Supervisor

• Director of Staffing

Supervises

• Staffing Specialist

Essential Functions Include But Are Not Limited To

• Anticipate and provide resolution to issues based on the needs and expectations of our customers.
• Collaborates with HCA facility management teams on corrective actions.
• Provides coaching and counseling to network employees and follows chain of command to get issues resolved.
• Maintains confidentiality and appropriate access of all employee information.
• Participates in special projects as needed and performs other duties as assigned.
• Responds to supervisor and co-workers requests for information and assistance in cooperative manner and within appropriate time frame.
• Channels concerns appropriately thru chain of command, deals with conflict appropriately in a private manner.

Knowledge, Skills, & Abilities

• Excellent interpersonal skills
• Excellent oral and written communication skills
• Utilizes excellent customer service skills at all times
• Ability to multi-task
• Ability to work well within a team environment
• Ability to select, train, motivate and develop employees
• Effectively deals with conflict resolution
• Experience using office productivity software tools like Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, etc.
• Experience with relational databases, data analysis and report writing
• Maintains working area and equipment in accordance with environmental and safety regulations

Education

• High School Diploma and/or GED Equivalent required
• Bachelor's degree preferred

Experience

• Minimum three years Staffing experience required
• Three – five years customer service experience required
• Healthcare Staffing experience preferred

Physical Demands/Working Conditions

• Exert up to 20 lbs force occasionally, and/or up to 10 lbs frequently.
• Requires prolonged sitting some walking, standing, repetitive tasks/ motions and stretching.
• Requires clarity of vision, eye-hand-foot coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, and other office equipment.
• Requires the perceiving the nature of sounds at normal speaking levels with or without correction; ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Requires normal eyesight to record, prepare, and communicate appropriate reports.

Benefits

HealthTrust Workforce Solutions, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing

Note: Eligibility for benefits may vary by location.

About HealthTrust Workforce Solutions

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.