Drybar Shops

About the role

We're seeking a Salon Manager to lead operations at Drybar Shops and Radiant Waxing in Williamsville. Our philosophy is to focus on one thing and be the best at it. At Drybar, that's blowouts; our tagline is "No cuts. No color. Just blowouts." At Radiant Waxing, it's expert waxing. The role involves overseeing sales performance, staffing, operational execution, and profitability.

Responsibilities

• Own the business, including sales performance, staffing, operational execution, and profitability.
• Analyze shop performance and use key metrics to drive results and maximize growth.
• Lead, coach, and inspire a team of stylists, front desk associates, and shop leaders to deliver the ultimate Drybar experience.
• Bring Drybar's Heart & Soul values to life every day through your leadership and actions.
• Recruit, hire, onboard, and develop top talent while building a strong pipeline of future leaders.
• Foster relationships with local beauty schools, industry professionals, and community partners.
• Create a positive, high-energy culture where people feel supported, challenged, and celebrated.
• Build genuine connections with clients and ensure every visit exceeds expectations.
• Resolve client and employee concerns with professionalism, empathy, and sound judgment.

Requirements

• 2+ years of management experience in a retail, hospitality, salon, or service-focused environment.
• Experience leading teams of 15 or more employees.
• Salon experience and/or a cosmetology license.
• A natural coach who loves developing people and helping them grow.
• Strong recruiting and talent development experience.
• A passion for delivering exceptional customer experiences.
• Proven ability to drive sales, manage operations, and achieve business goals.
• Must be able to work flexible days and hours; including nights, weekends, and holidays.
• Excellent communication, organization, and problem-solving skills.

Manager Benefits

• Competitive pay and bonus structure, pay ranging between $20 / hr - $35 / hour inclusive of hourly pay, commissions, and monthly leadership bonus based on performance and growth.
• Paid Time Off (PTO).
• Free and discounted services.