Drybar Shops

Responsibilities

• Leading the client’s experience from check in to check out, ensuring Drybar standards are upheld.
• Creating a memorable experience for the client.
• Setting the tone of a positive shop atmosphere by approaching the day as if hosting a party.
• Troubleshooting any reservation system issues, making changes to Client Profiles, optimizing appointments to fit business needs, and checking notes to ensure clients’ needs are met.
• Maintaining overall shop cleanliness by conducting walkthroughs behind the bar and keeping the front desk area clean.

Qualifications

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position).
• Previous experience with Point of Sale Systems strongly preferred.
• Previous salon/spa experience preferred but not required.
• High school diploma or equivalent.
• Promote a professional and brand-appropriate image.