Drybar Shops

Job Summary

The Drybar Ardmore Ambassador is responsible for greeting, assisting, and providing (as well as selling) product/membership information to clients, visitors, and other guests of the salon.

Primary Job Functions

• Promoting and selling memberships, gift cards, and retail products to guests
• Consistently creates a friendly environment for guests by welcoming and assisting as well as quickly responding to customer questions and needs
• Answers phone calls, book appointments, and enthusiastically greeting guests
• Affixes in administrative tasks including filing and data entry of guests records and surveys
• Prepares guest records for treatments
• Participates in special events to promote the salon
• Maintains cleaning, organizing, and maintenance of lobby and spa public areas as well as assist in maintaining in-house linens
• Maintains quality service by enforcing organization standards
• Other duties as assigned

Required Skills/Abilities

• Sales and customer service oriented
• Results oriented and metrics driven
• Basic computer skills
• To multitask
• Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence
• Must be an excellent organizer and problem solver with strong project management skills
• Ability to function well in a high-paced and at times stressful environment
• Must be able to work flexible days and hours; including nights, weekends, and holidays
• Booker experience a plus

Education and Experience

• High school diploma or equivalent preferred
• At least one years sales and customer service experience

Physical Requirements

• Prolonged periods of sitting and/or standing at a desk and working on a computer
• Must be able to lift up to 15 pounds at times