DRIVER'S LICENSE EXAMINER - 08182026-80210

Location: Antioch, TN – Department of Safety & Homeland Security, Davidson County

About the Role

An employee in this class performs driver's license examination work of average difficulty, including determining applicant eligibility for services such as license renewal, replacement, testing, and handgun permits. Responsibilities include administering vision, written, and road skills tests, processing application data and fees, and ensuring compliance with state laws and department regulations.

Responsibilities

• Explains state laws, licensing requirements, and Department of Safety and Homeland Security rules and regulations to the public.
• Answers questions regarding office hours, location, fees, and the application process.
• Collects fees and verifies identifying documents (e.g., social security card, proof of residence, current driver’s license, USDOT medical card).
• Accesses applicant test files and approves applicants for appropriate testing procedures.
• Counts and records cash-on-hand at the beginning and end of shifts, prints daily receipt reports, and identifies discrepancies.
• Calculates and reconciles daily office revenue by comparing reports to INFOPAC.
• Prepares and delivers bank deposits.
• Instructs applicants on completing forms and test-taking procedures; administers vision screenings, written tests, and road skills tests.
• Photographs applicants using a digitized camera and records results in the computer database.
• Advises applicants of test results and explains retesting procedures if needed.
• Inspects motor vehicles for safety (e.g., lights, brakes, turn signals).
• Observes applicants’ driving abilities to ensure adherence to road safety rules and regulations.
• Updates operational records and enters biographical data into the License Information System for Tennessee (LIST).
• Reviews applicant information for accuracy and handles complex projects, customer inquiries, immigration cases, and accommodations for special assistance.
• Assists with audits, reports, and ordering equipment or supplies.

Requirements

• Education equivalent to graduation from a standard high school.
• Must complete a background clearance application, including a fingerprint-based and name-based criminal history records check.
• Must not have been convicted or found not guilty by reason of insanity of any Permanent disqualifying criminal offense (per 49 CFR §1572.103(a)).
• Must not have been convicted or found not guilty by reason of insanity of any Interim disqualifying criminal offense (per 49 CFR §1572.103(b)) within the 7 years preceding the application date.
• Must not have been released from incarceration within the 5 years preceding the application date for any Interim disqualifying criminal offense (per 49 CFR §1572.103(b)).
• Must not be under want or warrant for a felony listed in 49 CFR §1572.103(a) or (b).
• Must possess a valid motor vehicle operator’s license or be able to obtain one prior to appointment.
• For the past five years, the candidate’s driver record must not include: DUI, reckless driving, license suspension for moving violations, or more than 4 moving violations.

Skills

• Customer Focus
• Resilience
• Interpersonal Savvy
• Trust-Building
• Clerical Knowledge
• Customer and Personal Service
• English Language Proficiency
• Public Safety and Security
• Transportation Knowledge
• Active Learning and Listening
• Critical Thinking
• Instructing
• Service Orientation
• Speaking
• Deductive Reasoning
• Written Comprehension
• Speech Recognition
• Mathematical Reasoning
• Reaction Time

Tools & Equipment

• Computerized Cashier System
• Standard Office Equipment
• Digital Camera
• Motor Vehicles
• Computer Testing System

Pay

Monthly: $2,896.00 – $4,331.00
Annual: $34,752.00 – $51,972.00

Schedule

Full-Time