DRIVER'S LICENSE EXAMINER - 08182026-80311

Location: Chattanooga, TN – Department of Safety & Homeland Security, Hamilton County

Full-time position with an approved starting salary of $3,041.00 per month ($34,752.00 annually). This position requires a criminal background check.

Qualifications

Education equivalent to graduation from a standard high school.

Necessary Special Qualifications:

• Complete a background clearance application, including releasing all records involving any criminal history and completing a fingerprint-based and name-based criminal history records check.
• Never have been convicted or found not guilty by reason of insanity in a civilian or military jurisdiction of any Permanent disqualifying criminal offense listed in section 1572.103(a) of the Code of Federal Regulations (CFR) – Title 49.
• Never have been convicted or found not guilty by reason of insanity in a civilian or military jurisdiction within the 7 years preceding the date of application of any Interim disqualifying criminal offense listed in section 1572.103(b) of the CFR – Title 49.
• Not have been released from incarceration within the 5 years preceding the date of application for any Interim disqualifying criminal offense listed in section 1572.103(b) of the CFR – Title 49.
• Not be under want or warrant for a felony listed in section 1572.103(a) or section 1572.103(b) of the CFR – Title 49.
• Possess a valid motor vehicle operator's license or be able to obtain one prior to appointment.

For the past five years, the candidate's driver record must not have any of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, or more than 4 moving violations.

About the Role

An employee in this class performs driver's license examination work of average difficulty, including determining applicant eligibility for services such as license renewal, replacement, testing, and handgun permits. Responsibilities include administering vision, written, and road skills tests, collecting and processing application data and fees, and ensuring compliance with state regulations.

Responsibilities

• Explains state laws, licensing requirements, and Department of Safety and Homeland Security rules and regulations to the public.
• Answers questions regarding office hours, location, fee amounts, and the application process.
• Collects appropriate fees and identifying documents (e.g., social security card, proof of residence, current driver's license, USDOT medical card) and verifies their legitimacy.
• Accesses applicant test files and approves applicants for appropriate testing procedures.
• Counts and records cash-on-hand at the beginning and end of shifts, prints daily receipt reports, and identifies discrepancies.
• Calculates daily office revenue and reconciles it with the INFOPAC report; prepares and delivers bank deposits.
• Instructs applicants on completing forms and test-taking procedures; administers vision screenings, written tests, and road skills tests in accordance with state guidelines.
• Photographs applicants using a digitized camera, advises applicants of results, and records data into the computer database.
• Inspects motor vehicle functioning (e.g., lights, brakes, turn signals) to ensure safety for operation.
• Observes applicants' abilities to maneuver vehicles and follow traffic rules, regulations, and laws.
• Updates operational records and enters biographical data into the License Information System for Tennessee (LIST).
• Reviews applicants' information for accuracy and ensures all data is correct.
• May handle complex projects, address customer inquiries, process immigration cases, and assist applicants needing special accommodations.
• May assist with audits, reports, and ordering equipment or supplies.

Skills

• Competencies: Customer Focus, Being Resilient, Instills Trust, Interpersonal Savvy
• Knowledge: Clerical, Customer and Personal Service, English Language, Public Safety and Security, Transportation
• Abilities: Active Learning and Listening, Critical Thinking, Instructing, Service Orientation, Speaking, Deductive Reasoning, Written Comprehension, Speech Recognition, Mathematical Reasoning, Reaction Time

Tools & Equipment

• Computerized Cashier System
• Standard Office Equipment
• Digital Camera
• Motor Vehicles
• Computer Testing System
• TN Driver Standards

Pay

$3,041.00 per month ($34,752.00 annually).

Schedule

Full-time.