Driver's Assistant

Nature of the Work

Will assist in loading and unloading vehicles/trucks and work with delivery personnel/drivers and dispatchers to deliver any equipment in full or partial loads. Must service customers in a polite, friendly and professional manner. May be required to assist customers with reservations, contracts, questions, register transactions and order adjustments.

Position Tasks & Activities

• Load and unload equipment
• Prep equipment, if necessary prior to loading
• Aid with the delivery and pick up of equipment
• Provide directional assistance when parking delivery truck
• Read a road map and clearly communicate directions to the driver
• Know specifics and applications of rental inventory to answer questions upon delivery
• Double check delivered items to make sure customer receives exactly what was ordered
• Notify dispatcher or store if behind schedule, so customers may be contacted
• Instruct customers on equipment operation
• Start equipment and review safety features with customers
• When picking up equipment, if something is missing or broken, fill out the appropriate forms and obtain customer's signature
• Verify pick up ticket copies were delivered to warehouse supervisor/manager so counts then can be verified prior to unloading
• Adhere to and maintain all company policies, procedures, rules and regulations in written or verbal form
• Comply with government safety requirements and other regulations and security in store
• Attend department, store and safety meetings
• Perform other duties as requested

Education, Skills & Requirements

• Must be able to lift approximately 70 lbs.
• Must maintain a professional personal appearance
• Must possess customer relation skills
• Must have and maintain a valid driver's license
• Must be able to read a road map and clearly communicate directions to the driver
• Must be able to use mathematics to solve problems
• Must be able to speak English clearly and write legibly. The ability to speak other languages is a plus
• Must pass company drug screen
• Must maintain an acceptable attendance record
• Must have a full range of motion and dexterity
• Must be able to understand and complete instructions furnished in written, oral or scheduled form
• Maintain a cooperative working relationship with co-workers
• Must be able to maintain a high degree of patience

Working Conditions

• May be exposed to the general range of weather experienced in the area, with the exception of several hours in the warehouse loading or unloading and drive time
• Some work areas may not be heated or air conditioned
• May have exposure to chemicals, including but not limited to gasoline, diesel fuel, propane, kerosene and cleaning solvents
• Propane is an obvious hazard; hence a sense of smell is required
• Some electrical equipment is delivered, although it is not a requirement to install or service the equipment
• If lighting is required (the installation of extension cords and lamps), the drivers are provided with Ground Fault Circuit Interrupter (GFI) breakers
• Stooping, crouching, bending, lifting, lowering, reaching, twisting, pulling, pushing, carting and carrying are intermittent tasks that routinely occur

Reports to

Dispatcher and Operations Managers

What We Offer

• Wage based on experience
• Overtime and bonuses
• Paid time off
• Medical, dental and vision insurances
• Life insurance

Required

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