Driver Recruiting Coordinator
Forward Air Corporation · Groveport, OH · 2 wk ago
On-siteHuman ResourcesFull-time
Responsibilities
- Screen and review CDL driver applications against U.S. Department of Transportation (USDOT), Federal Motor Carrier Safety Administration (FMCSA), and company qualification standards.
- Conduct thorough pre-qualification activities, including employment verifications, MVR reviews, DAC reports, and criminal background checks.
- Validate driver eligibility by reviewing driving records, drug screenings, and background information in alignment with regulatory and company requirements.
- Ensure all driver applications are complete, accurate, and compliant prior to advancing candidates in the hiring process.
- Identify potential risk factors and determine when additional research or documentation is required.
- Maintain and review driver qualification files to ensure all documentation is accurate, complete, and audit ready.
- Track and manage candidate progress within the applicant tracking system (ATS), ensuring timely processing and status updates.
- Communicate with applicants to collect missing documentation, resolve discrepancies, and provide application status updates.
- Partner with Recruiting and Safety teams to improve 'time-to-qualify' metrics while maintaining strict compliance standards.
- Ensure all required system fields, tagging, and data elements are completed prior to Electronic Data Interchange (EDI) transfer to prevent downstream issues.
- Document all relevant candidate interactions and qualification decisions clearly within the driver file.
- Generate reports and support analysis efforts related to driver qualification and hiring efficiency.
- Stay current on USDOT and FMCSA regulations and apply changes to daily processes as needed.
- Provide administrative support to recruiting efforts, including assisting with calls, walk-ins, and general candidate inquiries.
- Identify opportunities to improve processes, systems, or workflows to enhance efficiency and compliance.
Qualifications
- Education: High school diploma or GED equivalent required.
- Experience: Prior experience in application processing, driver qualification, recruiting coordination, or a related administrative role preferred.
- Experience in transportation, logistics, or CDL driver recruiting environments preferred.
- Strong knowledge of driver qualification components, including Motor Vehicle Records (MVRs), Drive-A-Checks (DAC reports), employment verifications, and compliance documentation.
- Excellent attention to detail with the ability to identify discrepancies and ensure accuracy in a high-volume environment.
- Able to manage competing priorities and meet deadlines in a fast-paced, process-driven setting.
- Strong communication skills to effectively interact with candidates and internal stakeholders.
- Working experience with recruiting tools/ATS platforms (e.g. Tenstreet), compliance/background screening platforms (e.g. HireRight) and AS400 preferred.
- Demonstrated discretion and confidentiality in handling and protecting sensitive information.
- Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.).