Jobs · Management · Colorado

Driver License Technician Trainee (Aurora).

State of Colorado · Aurora, Colorado, United States · 1 mo ago
ManagementFull-time
We need to output HTML fragment with headings for sections that have real content: About the role? The posting includes Department Information (mission, vision, values) maybe not needed? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Do NOT repeat the job title as a heading. We need to include sections only when posting has real, specific content for it. We need to preserve all substantive information, remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions. We need to decide what sections to include: Likely "About the role" (description of role, what we do, typical day). "Responsibilities" (Primary Duties). "Requirements" maybe Minimum Qualifications. "Qualifications" maybe Preferred Qualifications. "Skills" maybe list of skills from Preferred Qualifications. "Benefits" (the benefits listed early). "Pay" not present, so omit. "Schedule" not present, omit. We need to ensure we don't include filler like "commensurate with experience". Not present. We need to include Department Information? Not a standard heading; maybe we can include as part of About the role? The instruction says use those headings for sections; we could include "About the role" to cover mission/vision and description of DMV role. Or we could have separate "About the department" but not in list; better to stick to allowed headings. So we can put department mission/vision under About the role? Might be okay. We need to output only HTML fragment, no /, no markdown fences. Let's extract substantive content: Department Information: mission, vision, values, benefits package details. We'll capture benefits. Description Of Job Division of Motor Vehicles (DMV): includes passion, etc. We'll capture role description. What We Do: Driver License section description. A typical day in the life of a Driver License Technician Trainee: details. Primary Duties: list of duties. Residency Requirement: Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights: includes residency requirement, class code, classification description, minimum qualifications (options), preferred qualifications, conditions of employment, etc. We need to extract Minimum Qualifications: Must meet one of the following or any combination of experience/education to meet the minimum (MQ) qualifications: Option 1 1 year of experience in a customer service role. OR Option 2 College or university coursework in Business Administration, Accounting, Public Administration, Management, Information Technology, or similar field may substitute for the required experience on a year-for-year basis. Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed. NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution. Preferred Qualifications: list bullet points. Conditions Of Employment With The CDOR: includes public trust, tax filing, background investigation, etc. Might be considered part of Requirements or Qualifications? Could be under Requirements. We also have "Newly hired (or transferred) Driver License Technician Trainees are designated "in training" for the first year..." etc. That's more about training. We need to decide sections: - About the role: include department mission/vision/values and description of DMV role and typical day. - Responsibilities: Primary Duties list. - Requirements: Minimum Qualifications (options) plus residency requirement, class code? Possibly also Conditions of Employment? Might be better to put Conditions of Employment under Requirements or Qualifications? The instruction says use headings for sections like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have Requirements (minimum qualifications, residency, etc.) and Qualifications (preferred qualifications) and Skills (list of skills from preferred qualifications). Benefits separate. We need to avoid duplication. Let's extract Benefits: list from "As a State of Colorado employer, the Department of Revenue offers a competitive benefits package to permanent employees:" then list items. We'll format as
  • each. Now, we need to remove boilerplate: navigation, legal, EEO, etc. The posting includes a lot of EEO and inclusion statements at the end; we should remove those as they are boilerplate. Also remove "Helpful Tips For Applying", "What Happens After You Apply", "Description Of Job Division of Motor Vehicles (DMV)" maybe we keep the description but not the heading? We'll incorporate into About the role. Also remove "Watch this short video of what it’s like to work at the DMV!" etc. Also remove "For more exciting information about the Department of Revenue, please enjoy this brief video !" etc. Also remove "Helpful Tips For Applying Applying for a Job with the State of Colorado . What Happens After You Apply." etc. Also remove "Email Address All correspondence regarding your status..." etc. That's application instructions; remove. Also remove "Appeal Rights" etc. That's legal; remove. Also remove "Supplemental Information Equity, Diversity, and Inclusion Compliance" etc. Remove. Also remove "Minimum Qualification Screening" etc? That's part of application process; maybe remove as it's instructions. But the Minimum Qualifications themselves are substantive; we need to keep them. The "Minimum Qualification Screening" paragraph describes how HR will review; that's application instruction; we can remove that paragraph but keep the Minimum Qualifications content. Similarly "Part-time work experience will be prorated." etc is instruction; remove. Also "Do not use "see resume"..." etc remove. Also "Cover letters and resumes are encouraged..." remove. Also "CDOR does not review attachments..." remove. Also "The eligible list established from this posting may be used to fill additional vacancies." maybe keep? It's not substantive about job; could be considered boilerplate; safer to remove. Also "Information must be accurate, including dates of employment." etc remove. Also "If it is found that information provided is falsified..." remove. Also "The eligible list established from this posting may be used to fill additional vacancies." remove. Also "Email Address..." remove. Also "Appeal Rights" remove. Also "Refer to Chapters 4 and 8..." remove. Also "The State Personnel Board Rules..." remove. Also "The Colorado Department of Revenue is committed to the full inclusion..." remove. Also "As part of this commitment, o" truncated; remove. Now compile content. About the role: combine mission/vision/values and description of DMV role and typical day. Let's craft: Mission: "The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. Our core values of service, teamwork, accountability, integrity, and respect drive us." Vision: "The Department’s vision is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work." Then description: "The Division of Motor Vehicles (DMV) has a job opportunity for someone who is passionate about leading teams, developing strategic goals and priorities, and driving results. We want to tap into your love of making an impact for our customers and our remarkable employees who make a difference every day all over Colorado." Typical day: "A typical day in the life of a Driver License Technician Trainee: In this trainee role, you will learn to ensure compliance with Colorado Revised Statutes and Federal laws, Department policies, rules and procedures in the issuance of Colorado documents to qualified applicants. Once you are trained and certified, you might have an opportunity to promote! If you're ready to grow a career with the State of Colorado and participate in all the benefits as a State employee, then this job may be for you!" We could also include "What We Do The Driver License section provides Colorado credentials to the citizens throughout the state which include driver licenses, instruction permits, commercial driver licenses, and identification cards." Add that. Now Responsibilities: Primary Duties list: - Interact with customers as the primary point of contact. - Communicate with customers about their needs, eligibility, and ensure compliance. - Assess the applicant's behavior and source documents and exercise first-line decision-making related to acceptability of source documents, proof of identity, suspected fraud, medical requirements, etc. - Process computer-generated driver's license, identification documents and hearing requests. - Administer written, oral, automated testing and grade examinations for all classes of commercial, standard and motorcycle licenses and permits. - Qualify applicants for a driver's license and Colorado ID card by determining applicant's needs and eligibility. - Assess authenticity of documentation by comparing applicant's statements with available data. - Collect and account for money received for all documents issued. (This includes maintaining a cash drawer, counting cash, and balancing receipts) - This position reports onsite at the Aurora Driver License Office, located at 14391 E 4th Ave, Aurora, CO 80011. May be required to travel and work between multiple Driver License Offices. - The successful candidate will be required to sit and stand for long periods throughout the day. We could also include "Residency Requirement" maybe under Requirements. Now Requirements: include residency requirement, class code, classification description, minimum qualifications options. Residency: "This posting is only open to residents of the State of Colorado at the time of submitting your application. Applicants may be ineligible to apply for this position and subsequently disqualified if they do not have a Colorado address and a Colorado State issued Driver's License at the time of application." Class Code & Classification Description: "Technician I (H4M1IX)" maybe we keep as info. Minimum Qualifications: "Must meet one of the following or any combination of experience/education to meet the minimum (MQ) qualifications: Option 1: 1 year of experience in a customer service role. OR Option 2: College or university coursework in Business Administration, Accounting, Public Administration, Management, Information Technology, or similar field may substitute for the required experience on a year-for-year basis. Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed. NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution." We could also include "Preferred Qualifications" as Qualifications section. Preferred Qualifications list: - State experience in a work environment in which laws, rules, and regulations are put into place - Customer service skills utilizing conflict resolution techniques - Problem solving skills - Demonstrated written communication, computer and data entry skills - Prior work in a high stress environment maintaining a professional attitude - Collaboration and teamwork skills - Prior work in accounting, counting cash, and balancing receipts - Driver License Systems Fundamentals (DLF Certification) Also note about training: "Newly hired (or transferred) Driver License Technician Trainees are designated "in training" for the first year in this position. Driver License Technician Trainees receive Driver License Fundamentals (DLF) training and regular DLF skills evaluations. Before completing one year in position Driver License Technician Trainees are required to complete DLF Certification. After one year in the position, the Trainee may be reallocated to a Technician II. Failure to achieve DLF Certification during the first year in position may result in removal from position and possible termination of employment." That could be part of Qualifications or maybe a separate section like "Training". But we only have allowed headings; we could include under Qualifications or Skills. Might be better to include under Qualifications as additional note. Now Skills: we could extract specific skills from Preferred Qualifications: conflict resolution, problem solving, written communication, computer/data entry, collaboration, teamwork, accounting/cash handling, DLF certification. But we already have them in Qualifications; maybe we separate Skills as a list of skill items. But instruction: Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule

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