Driver, Guest Transport

About the role

Provides safe, prompt transportation services to patients and family members to, from, and between hospital locations as requested.

Responsibilities

• Operates vehicle in a safe and responsible manner.
• Reads maps and determines the most direct route between destinations.
• Effectively communicates with guests and family, demonstrating sensitivity to their needs and concerns through actions and verbal communications.
• Presents a consistently professional image in dress, hygiene, and communications.
• Uses knowledge of the services provided at various hospital locations to assist guests as needed.
• Performs daily inspection, maintenance, and cleanliness of vehicle.
• Assesses vehicle operating condition at the start of each shift, documents any operating problems and maintenance needs, and notifies the manager for resolution.
• Accurately records and reports passenger transportation statistics and vehicle mileage data.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• May use a portable radio to receive and respond to requests for transportation and must be familiar with proper communications procedures and protocols.
• May pick up and deliver mail, supplies, and/or special items as requested for the department.
• Performs other duties as assigned.

Requirements

• High school graduate or equivalent.
• Maintains current Heartsaver CPR-AED Certification.
• Valid Florida driver’s license and must be insurable under the Orlando Health insurance carrier’s requirements and standards.