Drain Cleaning Technician

Position Summary

This position is responsible for providing efficient, high-quality customer experiences to Wind River Environmental's drain customers. You will complete drain cleaning, jetting, and cable work for commercial and residential service calls.

Essential Duties and Responsibilities

• Provide effective communication between customers and Wind River Environmental.
• Provide camera service for mainline stoppages.
• Educate and assist customers on the importance of drain repair and replacement.
• Explain reasons for blockages and illustrate how issues will be resolved.
• Work alongside customer service and dispatch to ensure overall business success.
• Protect drain cleaning and camera equipment and maintain a well-inventoried truck.
• Participate actively in training exercises, team meetings, and safety discussions.
• Completion and submission of quotes and service paperwork to management.
• Respond to trouble/emergency calls promptly.
• Follow all Wind River Environmental service protocols.
• Be available for overtime, weekends, and holidays as needed.
• Comply with FMCSA and DOT regulations if applicable.
• Practice safe work methods to remain accident and injury free.
• Recognize hazards and adjust accordingly to avoid loss, injury, or accidents.
• Wear appropriate personal protective equipment (PPE).
• Perform other duties as assigned by management.

Work Environment

• You are regularly exposed to outside weather conditions, non-hazardous fumes, and noise.
• Must be comfortable working independently.
• Interaction with customers required.

Knowledge, Skills, and Abilities

• Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps, and road signs.
• Ability to speak, cooperate, and communicate effectively with customers, co-workers, and management.
• Ability to work independently and manage pressure to meet deadlines.
• Basic computer literacy including email and internet skills.
• Ability to perform basic math functions.

Required Qualifications

• Must have a valid driver’s license with an acceptable driving record.
• At least 21 years of age.
• At least 2 years of professional commercial driving experience (post-school).
• Ability to successfully pass DOT drug screen, medical certification, physical exam, and road exams.
• Must be able to operate in a drug-free workplace.
• Must have a valid driver’s license with an acceptable driving record.
• High School Diploma.

Company Offered Benefits

• Competitive starting hourly rates + opportunity to earn overtime!
• Opportunity to earn a quarterly safety bonus!
• Company-paid Smith Systems Defensive Training
• Company-paid med-card renewals
• Room for growth!
• Medical, dental, and vision insurance
• Employer-paid life insurance
• Employee discount for services offered in your area!
• Matching 401K
• 6 paid holidays, 2 paid floating holidays, and generous paid time off plan
• Company-paid uniforms
• Annual Safety Boot Stipend

Wind River Environmental Services

Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks, and related waste systems. Headquartered in Marlborough, MA, we offer a full suite of services to business, residential, and municipal customers throughout the East Coast. Wind River Environmental is an Equal Opportunity Employer.