Drain Cleaning Technician
Position Summary
This position is responsible for providing efficient and high-quality customer experiences to Wind River Environmental's drain customers. You will complete drain cleaning, jetting, and cable work for commercial and residential service calls.
Essential Duties and Responsibilities
- Provide effective communication between customers and Wind River Environmental.
- Provide camera service for mainline stoppages.
- Educate and assist customers on the importance of drain repair and replacement.
- Explain reasons for blockages and illustrate how issues will be resolved.
- Work alongside customer service and dispatch to ensure overall business success.
- Protect drain cleaning and camera equipment and maintain a well-inventoried truck.
- Participate actively in training exercises, team meetings, and safety discussions.
- Completion and submission of quotes and service paperwork to management.
- Respond to trouble/emergency calls promptly.
- Follow all Wind River Environmental service protocols.
- Be available for overtime including weekends and holidays as needed.
- Participate in on-call rotations as required.
- Comply with FMCSA and DOT regulations as applicable.
- Practice safe work methods to remain accident and injury free.
- Recognize hazards and adjust accordingly to avoid loss, injury, or accidents.
- Wear appropriate personal protective equipment (PPE).
- Perform other duties as assigned by management.
Work Environment
- You are regularly exposed to outside weather conditions, non-hazardous fumes, and noise.
- Must be comfortable working independently.
- Interaction with customers is frequent.
Knowledge, Skills, and Abilities
- Ability to read and interpret documents including company policies and procedures, safety rules, operating and maintenance instructions, maps, and road signs.
- Ability to speak, cooperate, and communicate effectively with customers, co-workers, and management.
- Ability to work independently and manage pressure to meet deadlines.
- Basic computer literacy including email and internet skills.
- Ability to perform basic math functions.
Required Qualifications
- Must have a valid driver’s license with an acceptable driving record.
- At least 21 years of age.
- At least 2 years of professional commercial driving experience (post-school).
- Ability to successfully pass DOT drug screen, medical certification, physical exam, and road exams.
- Must be able to operate in a drug-free workplace.
- Must have a valid driver’s license with an acceptable driving record.
- High School Diploma.
- The base pay range for this role is estimated to be $26.00 - $29.00 hourly at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.
Company Offered Benefits
- Competitive starting hourly rates + opportunity to earn overtime!
- Opportunity to earn a quarterly safety bonus!
- Company-paid Smith Systems Defensive Training
- Company-paid med-card renewals
- Room for growth!
- Medical, dental, and vision insurance
- Employer-paid life insurance
- Employee discount for services offered in your area!
- Matching 401K
- 6 paid holidays, 2 paid floating holidays, and generous paid time off plan
- Company-paid uniforms
- Annual Safety Boot Stipend
About Wind River Environmental
Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks, and related waste systems. Headquartered in Marlborough, MA, we offer a full suite of services to business, residential, and municipal customers throughout the East Coast.
Equal Opportunity Employer
Wind River Environment LLC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.