Doorman

Customer-service driven role that greets residents and guests, offers baggage, package, grocery, and parking assistance, and provides local information.

Responsibilities

• Greet and assist residents and guests with baggage and package handling.
• Answer inquiries about hotel services, guest registration, and local shopping, dining, entertainment, and travel directions.
• Maintain equipment in working condition and report any maintenance issues for repair.
• Resolve and follow up on all complaints or issues.
• Follow safety procedures and maintain a safe work environment.
• Perform other tasks as assigned.

Requirements

• High school diploma or equivalency preferred.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills.

Physical Requirements

• Ability to lift 30–50 lbs (baggage handling).
• Work in an upright standing or sitting position for long periods.
• Handle, finger, grasp, and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information verbally and in writing.
• Navigate the property quickly and easily to meet job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on project requirements.
• Ability to respond to emergencies in a timely manner.

Schedule

Tuesday to Saturday, 2:00 PM – 10:00 PM

Pay

$17.25 per hour

Benefits

• Full comprehensive benefits for full-time associates, including multiple medical plans, dental, and vision.
• Time off benefits and paid holidays.
• 401k with company match.
• Occasional travel may be required for training and company functions.

Supervisory responsibilities: None.